Academic Advisor

Position Details

Position Information

Position Title Academic Advisor Classification Title Administrator Position Number Grade Level P1 Starting Wage/Salary $57,011-$66,000 plus exceptional benefits Close Date 08/09/2026 Open Until Filled No Open Until Filled Notes Position Type/Employee Class Administrative Faculty Status Not applicable FTE 1.0 Contract Months 12.0 Overtime Eligible Exempt Location Bend Hybrid Remote Work Eligible? No Exceptional COCC Benefits Summary

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Primary Purpose

The Academic Advisor is responsible to provide academic advising and career exploration/planning for prospective, transfer, returning, and current students on the Bend, Redmond, Prineville, and Madras campuses.

Essential Duties and Responsibilities

ESSENTIAL Duties and Responsibilities:

Student Advising and Career Exploration

• Provide developmental academic advising to a large caseload of diverse students in all program areas.
• Serve as lead advisor for one of the branch campuses.
• Review academic records and test scores on file for course recommendations.
• Monitor student progress and degree requirements. Guides students in the resolution of individual academic challenges.
• Facilitate and guide individual student's major/career exploration and planning.
• Participate in new student entry services including presenting workshops, advising and working collaboratively with faculty advisors in a group-advising format.
• Provide advising support to any student seeking assistance through the Advising and Career Services. This may include preparing students to meet with their assigned advisor, coaching a student on the academic warning petition process, navigating financial aid policies, using Advising and Career Services print and web resources.
• Work cooperatively with internal and external faculty and representatives from COCC and other higher education institutions to provide consistent, reliable, and accurate program information.

Student Success Initiatives

• Collaborate with other departments, faculty, and staff to promote student success.
• Support and implement student support programs related to primary responsibilities of the position.
• Participate in the Advising and Career Services team to support a shared vision of excellence in student services.

Advising and Career Services and General Duties

• Actively support systematic assessment including routine measurement and evaluation. Participate in continuous improvement by assessing, developing, and recommending changes and/or improvements to Advising and Career Services Director and Assistant Director.
• Engage in professional development activities to remain current in industry standards for academic advising, including but not limited to conference attendance, professional memberships, webinars, and professional publication review.
• Serve on College committees as assigned.
• Assist with Advising and Career Services and college events as assigned.

Department Specific Knowledge, Skills, and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Excellent personal and public relations skills; must be able to communicate effectively with students, staff, and the public from diverse cultural, social, economic, and educational backgrounds.
• Ability to understand complex academic environments, develop knowledge of basic college degree concepts (degree intent, general education, major, transfer practices, etc.), and provide accurate and timely information to students and staff.
• Knowledge of developmental advising concepts and ability to develop a basic knowledge of all COCC program requirements.
• Knowledge of the career development process and self-assessment tools.
• ·Ability to use appropriate technology tools to accomplish the job functions and to collect data and communicate.
• Knowledge of Windows operating system, software applications such as Word, PowerPoint, Excel, and Outlook.
• Ability to learn basic functions in database reporting program ARGOS and COCC's Student Information System/Banner, work with and produce web-based content, manage the current scheduling system, and use standard office equipment.
• Ability to guide students to use basic student technology such as their student online account.
• Ability to exercise independent judgment and decision-making.
• Responsive to all students, faculty, and community employers as customers.
• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
• Ability to maintain the confidentiality of records including student information and records.
• Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.

Ergonomic Requirements

Working hours are generally Monday, Tuesday, Wednesday, Thursday and Friday from 8-5. Additional hours or schedule changes may be required based on work requirements. Work is performed in an office setting, mostly sitting with frequent computer use. May include evening and weekend hours. Work will be performed primarily on the Bend, Redmond, and Prineville campuses but may also include service to college location in Madras, if needed. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.

Minimum Requirements

Minimum Requirements:

Education:

• Bachelor's degree in Education, Psychology, Student Affairs, or related field.

Experience:

• Two (2) years of related professional work in K-20 education, higher education student affairs, social service, community outreach, or related area.

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.

All employees are required to successfully complete and pass a background screen, which includes a criminal history check.

Preferred Qualifications

Preferred Qualifications:

Education:

• Master's degree in student affairs, higher education, advising, or education.

Experience:

• Experience working in a community college.
• College advising experience.

EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• What is your highest level of education?

• No High School Diploma or GED

• High School Diploma or GED

• Professional Certification or License (not a degree)

• Associates Degree

• Bachelors Degree in Progress

• Bachelors Degree

• Masters Degree In Progress

• Masters Degree

• Ph.D. in Progress

• Ph.D.

• J.D.

• M.D.

• Other Doctorate Level Degree

• • Please describe how you meet the two (2) years of related professional work in K-20 education, higher education student affairs, social service, community outreach, or related area.

(Open Ended Question)

• • We recognize the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your education/experience should be considered equivalent. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on the box or boxes you check, as we are committed to a fair and thorough evaluation process.

• I meet all minimum requirements (education and experience) listed for this position.

• I do not meet the minimum education degree requirement(s).

• My degree is not in the required stated area(s).

• I have less than the minimum years' experience in the area(s) required.

• • As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on your response, as we are committed to a fair and thorough evaluation process.

(Open Ended Question)

• • COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position?

• Yes

• No

• • Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process.

• Yes, I am a veteran

• No, I am not a veteran

• If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

(Open Ended Question)

• • The College CANNOT provide support or sponsorship of any type for visa applications and related paperwork for employment purposes. To be considered, applicants must already be authorized to begin work in the United States, be able to arrive in the country, and maintain work eligibility without the College's sponsorship or support. Are you currently, or will you be, authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College's sponsorship or support by the position's start date?

• Yes, I am already or will be authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College's sponsorship or support by the position's start date.

• No.

• • Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC's criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College

• Yes, I will provide my consent when requested

• No, I will not provide my consent when requested

Required Documents

Required Documents

• Resume/Vitae
• Cover Letter
• College Transcript 1 (unofficial)

Optional Documents

• US Military DD 214
• License or Certification