Academic Advisor and Success Coach | College of Nursing

Washington State University

Spokane, WA

JOB DETAILS
SALARY
$3,750.85–$5,397.56
SKILLS
Academic Advice, Accounts Payable, Administrative Skills, Background Investigation, Coaching, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Early Intervention, Establish Priorities, Information Technology & Information Systems, Interpersonal Skills, Law Enforcement, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nursing, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Record Keeping, Regulations, Security Clearance, Strategic Planning, Student Admissions, Student Services, Team Player, Time Management, Training/Teaching, Tuition Fees, Willing to Travel
LOCATION
Spokane, WA
POSTED
3 days ago

Online applications must be received before 11:59pm on:

August 9, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1484-YN_ADMINPRO - Academic Coordinator/Advisor 1

Business Title:

Academic Advisor and Success Coach | College of Nursing

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

The Center for Student Excellence supports student success from admissions through graduation, across all programs and campuses. Support encompasses guidance, resources, supportive spaces, connections to student activities and organizations, and more. Students are supported by advisors/coordinators, student success coaches, and admission and program coordinators.

As the Academic Advisor and Success Coach for the WSU Spokane Campus in the College of Nursing, you will play an essential role in supporting undergraduate nursing students throughout their academic journey. You will help students navigate their educational pathways, connect with resources, and develop strategies for academic success that promote persistence, achievement, and timely degree completion. Your work will contribute to the College's commitment to student success and the development of future nursing professionals.

In this role, you will provide academic advising and success coaching to a caseload of approximately 175 undergraduate nursing students. You will monitor academic progress and student records to identify individuals who may be experiencing challenges and implement targeted interventions, coaching, referrals, and other support strategies to promote student success. You will collaborate with College personnel to resolve academic issues, support presentations and programming, and maintain accurate advising documentation. Additionally, you will contribute to institutional efforts that promote student persistence, achievement, and timely degree completion.

Percentage Breakdown of Job Functions:

  • 45% Academic Advising

  • 30% Student Success Coach

  • 20% Administrative Functions

  • 5% Other Duties as Assigned

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $3,750.85 - $5,397.56 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

  • Bachelor's degree and two (2) years' experience working with students in an educational setting or related experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

  • Strong interpersonal skills and the ability to work collaboratively in a team environment.

  • Strong organizational skills and attention to detail.

  • Ability to communicate effectively, both orally and in writing.

  • Demonstrated proficiency with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.

  • Demonstrated ability to prioritize tasks effectively and meet deadlines.

  • Demonstrated ability to take initiative and work independently.

  • Ability and willingness to occasionally travel and work some evening and weekend hours.

Preferred Qualifications:

  • One (1) year or more of experience providing student services in a higher education institution.

  • Outstanding interpersonal and student‑service skills with one (1) or more years of experience in academic advising, student coaching, customer service, or a related student‑facing role.

  • Experience supporting students experiencing academic difficulty through proactive advising, coaching interventions, early alerts, retention initiatives, or related student success programs.

  • Master's degree in a related field.

  • Knowledge of curriculum management practices, processes, and academic policies.

  • Experience working with and maintaining student academic records, including degree audits, advising documentation, and progression monitoring.

  • Familiarity with Washington State University academic rules, regulations, and student information systems.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Area/College: Washington State University | College of Nursing

Department Name: Center for Student Excellence

Location: Spokane, WA, 99202

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume (required)

2) Cover Letter (required)

External candidates, upload all documents in the "Application Document" section of your application.

Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

About the Company

W

Washington State University