Animal Care, Background Investigation, Budget Management, Communication Skills, Contract Management, Contract Negotiation, Detail Oriented, Driver's License, Emergency Management, Estate Management, Interpersonal Skills, Landscaping, Leadership, Legal, Maintenance Services, Negotiation Skills, Operations Management, Organizational Skills, Presentation/Verbal Skills, Property Maintenance, Risk Management, Smart Homes, Status Reports, Systems Administration/Management, Team Player, Vendor/Supplier Management, Vendor/Supplier Sourcing, Willing to Travel, Writing Skills
Overview:
A private, active Bay Area family of four with a strong appreciation for the outdoors and a nature-driven lifestyle is seeking a highly polished, service-driven Estate Manager to join their team and work in collaboration with their current Estate Manager. This individual will play a pivotal role in ensuring the seamless operation of a 14,000 sq. ft. primary residence, while supporting a portfolio of five additional properties, all maintained to a luxury hospitality standard comparable to a European five-star hotel. The general schedule will be Monday through Friday with a 24/7 mindset. Some weekend coverage will be required.
This is a unique opportunity for a top-tier professional to bring structure, discretion, and operational excellence to a dynamic and evolving household.
Responsibilities:
Include, but are not limited to:
Property & Estate Management
- Oversee the maintenance, repair, and overall condition of all residences and grounds
- Coordinate renovations, landscaping, and seasonal projects
- Ensure each property is fully prepared before the principal’s arrival
- Develop, refine, and maintain comprehensive household checklists and systems
- Oversee maintenance schedules for vehicles
- Identify opportunities to enhance home technology and manage implementation
Vendor & Contractor Management
- Source, vet, hire, and supervise vendors and subcontractors
- Negotiate contracts and manage service agreements
- Ensure all work meets established standards and timelines
Security & Risk Management
- Collaborate with external vendors to maintain and enhance estate security systems
- Implement and manage emergency preparedness and risk mitigation protocols
Principal & Office Liaison
- Serve as the primary point of contact between the principals, family office, and vendors
- Anticipate needs and respond promptly with discretion and professionalism
Household Operations & Leadership
- Oversee and support the household staff
- Develop and implement house manuals to ensure operational continuity
- Provide regular (weekly) status reports across all properties
- Monitor household patterns, including seasonal usage and weather-based transitions
- Manage budgets over time, with increasing responsibility
- Pet care as needed (feeding dogs and chickens)
Qualifications:
- Minimum 7+ years of experience as an Estate Manager, Household Manager, or similar role
- Strong leadership, organizational, and communication skills (written and verbal)
- Proven ability to implement systems and manage complex operations
- Deep understanding of property maintenance, landscaping, and luxury service standards
- Experience with vendor sourcing, negotiation, and management
- Technologically proficient with the ability to oversee smart home systems
- Highly detail-oriented, intuitive, and proactive
- Excellent interpersonal skills with a service-oriented mindset
- Collaborative team player who can also work autonomously
- Demonstrates discretion, confidentiality, and professionalism at all times
- Flexible schedule, including evenings, weekends, and holidays as needed
- Pet/Animal friendly - The family has dogs and chickens
Requirements:
Salary and Benefits:
The family is offering a competitive compensation package starting at $200k+ commensurate with experience.
B
British American Household Staffing