AAC Consultant

Job title

AAC Consultant (Augmentative and Alternative Communication Consultant) / Speech Language Pathologist

Reports to

Director of Marketing & Business Development

Supervises

None

Expectation of Work Hours/classification

Monday-Friday / Full-Time Salary Exempt

Position Overview

Protech Medical is seeking a Speech-Language Pathologist with experience as an AAC Consultant to join our team. This role is responsible for driving referrals, evaluations, and placements of Speech Generating Devices (SGDs) through direct engagement with referral sources, patients, and interdisciplinary care teams.

This is a highly field-driven position, requiring 5 days per week in the field calling on referral sources, conducting evaluations, and supporting patient care. Administrative responsibilities, including WIP (Work-in-Progress) management, documentation, and follow-up, are expected to be completed during early mornings, late afternoons, or as needed to maintain workflow efficiency.____

Compensation

• Base Salary: $70,000 annually
• Commission: Uncapped earning potential based on units placed
• Top Earners: Top performers in this role have earned $150,000+ in total annual compensation
• Commission Structure: Paid monthly based on units placed with no cap__

Why Join Protech Medical?

At Protech Medical, our work goes beyond equipment. We transform lives through innovative, technology-driven medical solutions that empower mobility, communication, and restful sleep-with compassion at the heart of everything we do.

As an AAC Consultant, you'll directly fulfill that mission every day by connecting patients with devices that give them a voice and greater independence. We are a values-driven team guided by innovation, integrity, collaboration, and accountability, and we believe that those who drive results should be rewarded accordingly.

If you're a clinician who wants your work to matter-and also wants to be rewarded for the results you create-Protech Medical is where clinical expertise and a sales-driven mindset come together.

• Territory
• This role covers the East Tennessee with a strong focus on building referral network. The territory includes a diverse mix of referral sources such as:
• Hospital-based rehabilitation centers
• Outpatient therapy clinics
• School systems
• Specialty physician practices
• Community-based healthcare providers

Candidates should be based within the territory and comfortable with daily local travel and in-field engagement.

____

Job Purpose

The primary function is to achieve and exceed sales and placement goals for AAC devices through:

• Marketing, in-services, and education
• Clinical evaluations and device recommendations
• Relationship development with referral sources
• Ongoing patient and caregiver support

All responsibilities must be performed in compliance with company policies, accreditation standards, and HIPAA regulations.

____

General Expectations

1. Regular, reliable, and predictable attendance

2. Comply with all company policies, procedures, patient protocols, and regulatory requirements

3. Maintain current knowledge of AAC products, software, and payer guidelines

4. Demonstrate strong time management and accountability for results in a field-based role

____

Key Responsibilities

Territory & Field Activity

• Maintain a full-time field presence (5 days per week) within assigned territory
• Conduct daily in-person visits with referral sources and patients
• No designated office day; administrative work is to be managed around field responsibilities

____

Sales & Clinical Responsibilities

• Conduct AAC evaluations and recommend appropriate speech-generating devices
• Perform product demonstrations, in-services, and clinical education
• Coordinate delivery, setup, and training of devices
• Follow up with patients and caregivers to ensure successful use of equipment
• Promote products and services through ongoing, in-person engagement

____

Pipeline & WIP Management

• Own and manage all Work-In-Progress (WIP) cases from referral through delivery
• Ensure timely progression of:

o Referrals Evaluations Orders Delivery

• Complete all required documentation, reporting, and follow-ups promptly
• Maintain accurate records in CRM and company systems (Brightree/SharePoint)
• Proactively resolve any delays or barriers in the process

____

Referral Development & Account Management

• Build and maintain strong relationships with all referral sources
• Maintain consistent contact cadence (at minimum monthly in-person visits)
• Call points include, but are not limited to:

o Speech Therapy Clinics

o School Systems

o Rehabilitation Facilities and Hospitals

o Home Health Agencies

o Private Duty Nursing Agencies

o University SLP Programs

o Advocacy Groups and Associations

• Be available and responsive to referral sources as needed

____

• Productivity Expectations
• Maintain 25-30 in-person visits per week
• Meet or exceed all monthly and quarterly sales goals
• Maintain a steady and proactive pipeline of new referrals

____

Job purpose

The primary function is to achieve Goals for Sales and Placements of Speech Generating Devices through Marketing, In-Services, Demonstrations, and Evaluations with Speech Language Pathologists (SLP) and other Health Care professionals, patients, and families while adhering to all company, accreditation, and HIPPAA rules and regulations.

General Expectations

• Regular, reliable, and predictable attendance
• Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.
• Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement.

Duties and responsibilities

• Manage his/her territory to reach revenue and service goals set by company

• Maintain rapport with all referral sources, speech clinics and DME partners.

• Help with the processing of all orders in a timely manner with DME partners, speech clinics and MDs and help as needed

• Schedule and arrange delivery of devices in a timely manner as required.

• Assist with training of the DME partners to make sure they are knowledgeable with equipment and trained on delivery and setup

• Follow up with all patients delivered our product to make sure they understand the use of the product to enable them to give our organization a great reference

• Promote products and services to all referral sources in the community through ongoing and direct contact. Responsible to call and follow upon all major referral sources on an ongoing basis in person and no later than a month from last contact.

• Call Points include, but are not limited to:

• Speech Therapy Clinics

• School Systems

• Rehabilitation Facilities and Hospitals

• Home Health Care agencies

• Private Duty Nursing agencies

• SLP Programs (Universities)

• Advocacy Groups and Associations

• Responsible to be available to referral sources at any time

• Assist in training subsequent AAC Consultants as company grows

• Ability to report and work on all designated spreadsheets weekly to help maintain continuous flow of documentation and demonstrate referral management and partnerships and document in software systems as needed (Brightree/Sharepoint)

• Other duties as needed

Experience & Qualifications include:

• MS, CCC-SLP (Master of Speech, Certificate of Clinical Competency - Speech Language Pathologist) is strongly preferred SLP-A (Bachelor's degree, Speech Language Pathologist - Assistant) will be considered
• AAC Devices and Software
• Self-starter with strong work ethic and desire to succeed and build profitable territory
• Clinical experience combined with sales aptitude are equally required in this position
• Ability to work independently
• Outstanding Communication and presentation skills - both written and oral
• Ability to present ideas and product attributes to audiences ranging from one on one to large groups
• Excellent analytical, reasoning and problem-solving skills
• Willingness to work a flexible schedule and travel as needed, up to 75%
• Must carry personal liability insurance with a minimum limit of 100,000
• Courteous Customer Service (internally and externally)
• System Proficiency (Microsoft Suite, 10-key skills, AAC Software's, and other needed software applications)
• Excellent computer skills
• Knowledge with Apple and Microsoft products a plus.
• Must love helping People (both internally and externally)
• High level of attention to detail
• Positive influence on all employees
• Able to manage multiple priorities and close the loop when interrupted
• Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.

Physical requirements

While performing the duties of this position, employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting and crouching may be required. The employee sits, walks, kneels and reaches with hands and arms. May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This description is a summary of the functions of this position. Other duties may be assigned as needed. Baxter DME reserves the right to review and adjust this job description as business needs dictate.