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# Job Description Summary
Department - Sheriff's Department
# Job Description
Job Type: Classified
Job Classification: 5714 - 911 Dispatch I
Salary Grade: 7
Pay Range
Hiring Range: $22.18 - $26.05 Per Hour
Pay Range: $22.18 - $29.92 Per Hour
Receives emergency and non-emergency requests for public safety
response, determines priorities, dispatches law enforcement and other
emergency units, and monitors response progress and any additional
support requirements. This classification is distinguished from 911
Dispatch Supervisor which has supervisory responsibilities for
Communications Section staff. It is distinguished from 911 Call Intake
Specialist which does not dispatch or communicate directly with field
units via radio or the computer-aided dispatch (CAD) systems. This
classification is the entry-level dispatcher in the Sheriffs Department.
Essential Functions:
As defined under the Americans with Disabilities Act, this
classification may include any of the following tasks, knowledge,
skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is
not a comprehensive listing of all functions and tasks performed by
incumbents of this class. Work assignments may vary depending on the
departments need and will be communicated to the applicant or incumbent
by the supervisor.
- Monitors emergency and general-support radio talk groups;
- Receives emergency and non-emergency calls, including Next
Generation 911 (NG911), and non-emergency calls from the public,
dispatchers, and law enforcement agencies via telephone, radio
systems and CAD systems;
- Determines priorities of all calls and dispatches required units
and/or agencies;
- Receives radio calls from field units, and transmits messages via
radio, telephone, computer, fax, or other communication equipment;
- Conducts inquiries of various sources to obtain requested
information or services by phone or computer-automated communication
equipment;
- Maintains status and location control of all public safety personnel
involved in department activities;
- Uses various computer systems, databases, and mapping applications
for data entry and information retrieval;
- Maintains appropriate security and confidentiality of information
created or encountered in the performance of assigned duties;
- May assist in training for other positions using or serviced by CAD
and/or the Communications Section;
- Creates and maintains manual and automated logs, and other records
of public safety communications activities.
Minimum Qualifications:
High School Diploma or General Education Development (GED)
certificate.
Qualifying education and experience must be clearly documented in the
"Education" and "Work Experience" sections of the application. Do
not substitute a resume for your application or write "see resume" on
your application.
SELECTION PROCEDURE:
Pima County Human Resources Department reserves the right to admit to
the selection process only those candidates that meet the minimum
qualifications. All applications will be assessed based on an evaluation
of the listed education and experience. Candidates meeting the minimum
qualifications may be further evaluated/scored against any advertised
Preferred Qualifications. The hiring authority will interview and select
the successful candidate from a referral list provided by Human
Resources. Additional assessments/testing may be required as part of the
selection process.