San Mateo County Public Safety Communications is accepting applications for the position of
911 Communications Dispatcher I/II (Extra Help / Limited Term).
The Department
San Mateo County Public Safety Communications (PSC) is the largest dispatch center in the county and the only Tri-Community (Police, Fire, Medical) Center. Located in Redwood City, PSC is a stand-alone department with a civilian command structure, including a Director, Deputy Director, and several managers.
PSC emphasizes customer service, employee well-being, and excellence. We provide tools and ongoing training for professional and personal success, fostering a team environment with open communication. Located in Silicon Valley, we prioritize innovation and cutting-edge 911 technology.
PSC is committed to employee well-being, offering mental health initiatives, therapy animals, an on-site gym, a quiet room, and a full kitchen. We're the first department in the county to employ a full-time Wellbeing and Equity Coordinator and involve mental health professionals in departmental decisions.
Learn more here: https://www.smcgov.org/911dispatch
PSC is looking for experienced Public Safety Dispatchers to join our team for a 6-month assignment, which may be extended.
The Extra Help Dispatcher will work 8 – 20 hours per week on a consistent weekly or bi-weekly shift.
The Ideal Candidate will have:
2+ years of Public Safety Dispatching Experience with Law, Fire, and/or EMS.
Possess CA POST Basic Dispatcher Certificate
Knowledge of Computer Aided Dispatch (CAD) operation; previous experience with Versaterm is highly desired.
Knowledge of basic computer use in a business office and Communications Center environment.
Ability to operate various types of communications equipment, including public safety telephones, two-way radio systems, data terminals, and other related technologies.
Ability to utilize available resources.
International Academies of Emergency Dispatch EMD certification is highly desired.
Schedule: Once selected, the Department will coordinate with the successful candidate to set a consistent weekly or bi-weekly schedule based on the candidate’s availability.
PLEASE NOTE: The successful incumbent MUST be willing to work night shift hours, and/or weekend shifts.
PLEASE NOTE: This is an Extra Help position, not Relief or Per Diem. Previous Dispatch experience is highly desired.