Managing Director of Speciality Services

Santa Cruz Community Health Centers

Columbia, SC

JOB DETAILS
LOCATION
Columbia, SC
POSTED
25 days ago

SCCHAllRightsReserved2026MANAGINGDIRECTOROFSPECIALTYSERVICESJOBANNOUCEMENTSantaCruzCommunityHealth(SCCH)isamulti-site,FederallyQualifiedHealthCenter(FQHC)servingSantaCruzCountyresidents.SCCHbeganasawomenshealthcollectivein1974withthemissiontoimprovethehealthofourpatientsandthecommunityandadvocatethefeministgoalsofsocial,political,andeconomicequality.Now,50yearslater,weservethatsamemissionatourthreeclinicsites:theSantaCruzWomensHealthCenterindowntownSantaCruzservingwomenandchildren;theLiveOakHealthCenterservingeveryone;andtheSantaCruzMountainHealthCenterprovidingappropriateandexpandedaccesstocareforourpatientsintheSanLorenzoValley.Drivenbyourcommitmenttohealthcareasahumanright,SCCHisaleadingnon-profitproviderofferingcomprehensivehealthservicestoourpatients,regardlessoftheirabilitytopay.Wehavebeenrecognizedinthecommunityasaleaderindeliveringhigh-quality,innovativecare,andweareactiveinlocal,state,andnationaladvocacyworkthatempowersourpatientsandcommunitytobehealthy,happy,andsuccessful.SCCHhasadiversepatientpopulationandanengagingandfriendlyworkenvironment.Ourcaringandcommittedstaffworkasateamtofulfillourmissionsothatallourpatientshaveaccesstoquality,wholepersonhealthcare.JOBSUMMARY:TheManagingDirectorofSpecialtyServices(MDSS)supportstheirteamtoachievehighjobsatisfactionandperformance;assiststheChiefMedicalOfficer(CMO)toensureaccesstohigh-qualityspecialtymedicalservicesforSantaCruzCommunityHealth(SCCH)patients;andadvancesSCCH'sStrategicPlanthroughworkingcloselywiththeCMOandothersiteleadsandmanagers.TheDirectorofPsychiatry,DirectorofIntegratedChineseMedicine,Office-BasedAddictionTreatmentProgramDirector,chiropractors,andoptometristwillreportdirectlytotheMDSS.Thisroleisaphysician(MDorDO)orAdvancedPracticeClinician(NPorPA)whodeliversdirectcaretoSCCHpatients.TheMDSSisexpectedtodemonstrateexceptionalclinical,leadership,strategicplanning,criticalthinking,patientrelations,organizational,andtimemanagementskills.ThepositionreportstotheCMO,andintheabsenceoftheCMOactsontheirbehalfasdelegated.Classification:Full-time,Salary,Exempt;15hrs/wkdedicatedtoManagingDirectorofSpecialtyservicesRole.Qualifications:Supervisoryexperiencepreferred.Excellentcommunicationskills,attentiontoclinicaldetail,anddemonstratedleadershipacrossspecialtyareaofhealthcare.Reportsto:ChiefMedicalOfficerLocation:Variable,In-Clinic/RemoteShiftsHours:Varies;atleastoneeveningperweek,someSaturdayshiftsAnnualCompensation:$220,000-$290,000,dependingonyearsofrelevantexperience&educationLanguage:Bilingualconversant/fluentinEnglishandSpanishhighlydesirableSCCHAllRightsReserved2026DUTIESDIRECTORANDPROVIDERSUPPORT•ServeontheMedicalLeadershipTeam(MELT)tocoordinatespecialtyeffortsbetweenallsites,andtoadvanceSCCH'sStrategicPlan,initiatives,andpriorities.•Meetwithindividualdirectorsandprovidersonaregularbasistoassessjobsatisfactionandwell-beingandofferresourcesandsupportasneeded.•Communicatewithteammembersviavariousmodes(email,Teams,meetings,one-on-one,etc.)aroundclinicproposals,developmentsandinitiatives.•Coordinateproviderscheduleswithdepartmentdirectorsandoperationsleadership.•Reviewandapprovetheirteams'time-offrequestsandtimecards.•WithOperationsLeadership,ensureappropriatestaffinglevels,andidentifystaffingandrecruitmentneeds.DIRECTORANDPROVIDERTEAMPARTICIPATION•IdentifyareastoengageproviderparticipationandinputtoexpandandstrengthenClinicspecialtyprograms•Collaboratewithothermedicaldepartmentleadsincludingthoseinfamilypractice,pediatrics,behavioralhealth,operations,nursing,andothersasnecessaryandappropriate•Attend,plan,andlead,staffandmanagementmeetings,includingall-staffandsite-staffmeetings,providermeetings,MELTmeetings,andothersasnecessary.MeetingassignmentsmustbeconfirmedandapprovedbytheCMO.DIRECTORSUPERVISION&PERFORMANCEEVALUATION•SuperviseRespectiveSpecialtyDepartmentDirectorsandcollaboratetoensuredepartmentsaremeetingtheirclinical,operations,andfinancialrequirements.•MaintainopencommunicationwithdirectorsundertheirsupervisiontohearandsharetheirideasandconcernswithMELT,CMO,andclinicalsitemanagersandleads.•Ensuredepartmentalcomplianceandparticipationinpeerreview,inlinewithSCCHpeerreviewworkflowandpolicies.SCCHAllRightsReserved2026PROVIDERSUPERVISION&PERFORMANCEEVALUATION•WorkwithrespectivedepartmentleaderstoevaluateproviderperformanceperSCCHpolicy,andprovideregularfeedbacktoprovidersontheirperformanceonteamwork,professionalism,andclinical,compliance,regulatory,andfiscalindicators.•WithCMOandDepartmentleadercollaborationifapplicable,identifyandassistprovidersinneedofperformanceenhancement,qualityofcareimprovements,generalsupport,and/ortraining.•ParticipateincompletionandreviewofIncidentReportsasrequestedbyCMOandCompliance.•DiscussareasofheightenedconcernwithCMOinatimelymanner.•ServeonClinicalRiskManagement(CRM)CommitteeperSCCHQualityAssurancePlan.CLINICALSERVICES,QUALITY&PATIENTCARE•Workwithdepartmentdirectors,providers,andcareteammemberstoimplementstrategiestoreachtargetproductivityandpatientaccesstotheirprovider.•Championintegrationofclinicalandspecialtyservicesindailypracticeofmedicalproviders.•ChampionQualityImprovement&Patient-CenteredMedicalHomeeffortsattheagencylevelaswellaswithprovidersandCareTeams.•ChampionInfectiousDiseaseMonitoringandReportingpracticesatSantaCruzCommunityHealth,inclosecoordinationwithSantaCruzCountyPublicHealthOfficials•RepresentSCCH,activitiesandinitiativestocommunityagencies,partners,andstakeholders.•AdditionalprojectsanddutiesasassignedbytheCMO•PerformallclinicalandadministrativedutiesexpectedofamedicalprovideratSCCH.SANTACRUZCOMMUNITYHEALTHISANEQUALOPPORTUNITYEMPLOYER(W/M/V/D).

About the Company

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Santa Cruz Community Health Centers