Clinic Coordinator NPBHS Clinic

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n Clinic Coordinator (NPBHS Clinic)n

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n General Informationn

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n Work Location: Los Angeles, CA, USAn

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n Onsite or Remoten

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n Fully On-Siten

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n Work Schedulen

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n Monday - Friday, 8:00am-5:00pmn

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n Posted Daten

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n 06/09/2026n

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n Salary Range: $30.36 - 43.49 Hourlyn

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n Employment Typen

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n 2 - Staff: Careern

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n Durationn

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n Indefiniten

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n Job #n

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n 31084n

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n Primary Duties and Responsibilitiesn

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The Department of Psychiatry is seeking to hire a full-time Clinic Coordinator to join the Neuropsychiatric and Behavioral Health Services (NPBHS) Clinics. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:

• Front desk duties (triage calls, greet and check-in patients)
• Responsible for patient interviewing and encounter registration
• Obtaining all financial and demographic information from patients
• Accurately encounter patients utilizing proper Care Connect functions
• Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
• Verifying insurance benefits and accurately record benefits for finance review
• Reviewing accounts for change in status and re-verify benefits and/or authorization
• Scheduling and confirming patients appointments
• Other duties as assigned

Salary: $30.36/hr - $43.49/hr

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n Job Qualificationsn

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• Knowledge of basic psychiatric terminology
• Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems
• Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
• Working knowledge of various department, patient related policies and procedures and thorough understanding of the University system and it's services and programs
• Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
• Skill in performing basic arithmetic
• Ability to work independently and exercise appropriate decisions with minimum supervision
• Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
• Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
• Skill in organizing and prioritizing assignments
• Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system.

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As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

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