Financial Aid, Laboratory, Laboratory Equipment, Laboratory Operations, Operational Support, People Management, Printing, Systems Administration/Management, Technical Support
The Computer Lab Technician provides front-line support within campus computer labs, assisting prospective students and current students with basic enrollment-related tasks and general technology needs. This position plays a key role in helping students successfully navigate college systems, access resources, and complete essential steps in the enrollment process.
Job Duties
- Assist students and prospective students with navigating the college website and student systems (e.g., application and self-service portals)
- Provide guidance on completing the college application and performing basic functions such as adding/dropping courses and printing class schedules
- Support students in accessing and navigating the FAFSA website and connect them with appropriate financial aid resources
- Help students explore career assessments and tools to support major and career decision-making
- Provide basic technical support, including:
- Logging into student accounts
- Resetting passwords
- Printing documents and navigating lab equipment
- Maintain a welcoming and supportive environment for all campus visitors
- Refer students to appropriate departments (Admissions, Advising, Financial Aid, etc.) for more complex needs
- Perform other duties as assigned to support lab operations and student success
G
Greenville Technical College