5582M02-09 Roving Store Worker (Mixed)

Job Description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are

looking for and ensure the Express is stocked with the products customers want. You'll know which

products will meet customer's needs and stay up to date on trends. With your knowledge and helpful

suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks

and grow sales by maintaining merchandise, signs and labels on the sales floor.

So what can you expect as a Customer Experience Associate - Express at the Exchange?

Greet every customer with eye contact and smile in your authentic way

Acknowledge every waiting customer as soon as they arrive to the Express to let them know

you'll be right with them

Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate

products that meet the specific need of the customer

Ensure customers have an extraordinary experience while shopping

Complete transactions accurately and efficiently while engaging customers in appropriate

conversation

We know that you can work anywhere. However, working at the Exchange is the start of something

great! While you make it easy for our customers, we focus on you and your development! Our

people make us who we are. We want to see you grow, so we put growing together at the forefront

of everything we do. It is our duty to provide you with the tools and resources that you need to

succeed. Joining the Exchange means joining a team that is devoted to you!