Service Manager (Front of House) – 4 Rivers Smokehouse
Longwood, FL | Full-Time
At 4 Rivers Smokehouse, we don’t just serve great food—we create memorable guest experiences. We’re looking for a hands-on Service Manager to lead our Front of House team and help bring our hospitality-driven culture to life every day.
If you’re someone who thrives in a fast-paced environment, loves developing people, and takes pride in delivering exceptional service—this could be a great fit.
What You’ll Do
- Lead daily Front of House operations, ensuring smooth, efficient service during high-volume shifts
- Coach, develop, and motivate team members to deliver an “above and beyond” guest experience
- Manage scheduling, staffing, and floor execution
- Maintain high standards for service, cleanliness, and food safety
- Support hiring, interviewing, and onboarding of new team members
- Partner with leadership to drive team engagement, performance, and culture
What We’re Looking For
- 2+ years of leadership experience in a restaurant or hospitality setting
- A hands-on, lead-by-example management style
- Strong communication and problem-solving skills
- Passion for hospitality, team development, and guest experience
- Comfortable working in a fast-paced, high-volume environment
- Flexible availability (evenings, weekends, some holidays)
Why Join 4 Rivers?
- No late nights – close by 9 PM (Sundays even earlier)
- Work-life balance with major holidays off
- Career growth – clear path from Manager AGM GM
- Competitive pay + bonus opportunities
- 401(k) with company match
- Medical, Dental, Vision coverage
- Paid time off + paid parental leave (up to 6 weeks)
- Health & Wellness reimbursement
- Cell phone reimbursement
- Free & discounted meals
- Team outings, celebrations & community serve days
- Employee Assistance Program + mental health support
At 4 Rivers, every team member has the opportunity to make a difference. We’re proud to be a Drug-Free Workplaceand an Equal Opportunity Employer. Background checks are required.
4 Rivers Smokehouse began with the launch of the “Barbecue Ministry” in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer. This one event resulted in a passion for supporting local schools, churches, and charitable organizations. After trials, tribulations, and a whole lot of burnt ends, we finally flipped that “Hot Brisket Now” sign on in October of 2009. Within the first hour, a line had formed out the door…and then around the corner.
Job Type
Full time