General Purpose: Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, and special events preparation.
Essential Duties: • Assists with development of buying plan and all golf merchandise related purchasing • Creates a diverse and desirable array of equipment, apparel, and accessories presentations • Maintains levels of product appropriate for the season and level of traffic through golf shop • Purchase supplies, fixtures, and fitting systems to provide conducive sales environment and promote sales • Maintain an attractive and orderly appearance in and around the golf shop • Maintains product documentation from purchase to sale, including orders, receiving records, invoices, vendor statements and custom/special-order records to document merchandise history • Conducts monthly physical inventory counts • Assist in the development of necessary systems utilizing POS to safeguard inventories • Monitors safeguarding of inventory and assets to reduce loss from theft, pilferage, defective/damaged goods, returns and markdowns • Establishes sales and inventory recordkeeping policies and procedures, provides training and ensures compliance by staff • Trains, motivates and develops golf shop staff to ensure effective sales, service, performance technique and product knowledge • Establish and ensure employee purchase policies are adhered to including accurate accounting of employee purchases
Developing Strategies: • Develop strategies to ensure member and guest satisfaction and maximize business performance and profitability • Manage vendor performance • Maintain collaborative partnership and negotiate effectively with vendors
Specific Daily Responsibilities: • Project friendly, energetic and upbeat personality • Assist with all golf shop/counter duties • Keep shop organized and clean • Make sure all items remain neatly folded and hung • Tag and display all new items from the back room • Process, place, monitor and follow -up on special orders • Provide assistance to all members and guests on the shop floor • Promote new merchandise and all sale/promotional information • Offer extra services, i.e. gift wrapping, locker storage
Experience, Skills, and Traits: • Fundamental knowledge of the game of golf and golf merchandising concession operations • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees • Strong organizational, planning and multi-tasking skills • Self-motivated with a desire to promote and market • Service and customer focused attitude • Remain up to date on customer relations management • Attend conferences, workshops, meetings and trade shows to keep abreast of current trends in the industry • Maintain and promote a positive professional image • Remain current on merchandising innovations, marketing and business trends • Experienced computer user including; Microsoft Word and Excel. Proficient in other applications and operating systems