26-142 Associate Director of Financial Aid and Scholarships (SUA 3) - Financial Aid

26-142 Associate Director of Financial Aid and Scholarships (SUA 3) - Financial Aid

Salary

$60,753.00 Annually

Location

West Chester University, PA

Job Type

Regular / Full-Time

Job Number

26-142

Department

Academic Affairs

Division

Financial Aid

Opening Date

06/04/2026

• Description
• Benefits
• Questions

Position Summary

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Financial Aid Office invites applicants for the position of Associate Director of Financial Aid and Scholarships.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Financial Aid Office supports the recruitment, retention, and student success efforts of the University's diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.

Reporting to the Deputy Director of Financial Aid, the Associate Director monitors scholarship awards and expenditures; oversees internal funds; collaborates to ensure effective promulgation of scholarships as part of the student recruitment and retention efforts; coordinates to ensure effective utilization of privately funded scholarships; assists with annual scholarship budget projections; and ensures compliance with regulations and guidelines.

The ideal candidate will demonstrate experience managing scholarship programs and collaborating with outside agencies to improve processes; financial aid counseling experience; excellent communication, organizational, and interpersonal skills; the ability to communicate effectively across a diverse population; and a commitment to student success.

Responsibilities include:

• Administer the WCU Merit Scholarship Program
• Administer scholarships from private sources
• Collaborate with internal and external partners to promote scholarship opportunities, strategic recruitment, and retention efforts
• Act as a liaison between donors and recipients to ensure awarding of funds
• Monitor effectiveness of Scholarship Manager System
• Monitor scholarship expenditures to reconcile spending
• Oversee internal funds including dining, book, micro, and housing scholarships
• Assist with annual scholarship budget projections
• Repackage financial aid awards to address scholarship over-awards as needed
• Provide financial aid counseling for prospective and current students and parents on and off campus
• Represent WCU at outreach activities including financial aid presentations for college fairs, local high schools, open houses, music auditions and other campus or external events
• Partner with Bursar's Office to process tuition benefits from internal and external sources
• Ensure compliance with University scholarship policy
• Ensure compliance with state and federal financial aid policies and regulations
• Review and update program and student files and records to ensure accuracy
• Refer students and parents to other available support services
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree
• Two years of professional financial aid or related higher education experience
• Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel
• Customer service experience

Preferred Qualifications

• Experience managing and reconciling scholarship programs
• Experience processing financial aid within federal, state, and institutional guidelines
• Budget management experience including expenditures, funding, and projections
• Financial aid counseling experience
• Experience supporting diverse student populations
• Experience using student information systems including Banner, Campus Logic, COD, Partner Portal and ELM

Special Instructions

Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.

Candidates should apply online at https://www.schooljobs.com/careers/wcupa. A cover letter, resume, and contact information for three professional references are required for consideration. Incomplete applications will not be reviewed.

Review of applications will begin immediately and continue until the position is filled.

Due to the nature of the position, employment visa sponsorship is not available.

All offers of employment are subject to and contingent upon satisfactory completion of all preemployment criminal background checks.

Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action - Equal Opportunity Employer.

Email hrs@wcupa.edu for questions regarding the application process.

WCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.

• On the first working day, new employees are eligible to enroll in medical benefit plans and can choose between two PPO plans or an HMO plan.
• Supplemental dental, vision, hearing and prescription coverage is also offered to employees.
• The Get Healthy Wellness program rewards participants with reduced health care premiums and provides tools and resources to maintain good health.
• Flexible spending accounts allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.
• A University mission to support employee personal and professional growth.
• PASSHE tuition waiver lowers the cost of college expenses.
• Leave and time-off benefits include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.
• Choice of two group retirement plans with generous employer contributions.
• Voluntary retirement plans offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.
• Group life insurance is provided at no cost to all permanent employees.
• Voluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D) are available to employees.
• State Employee Assistance Program (SEAP) provides a wide range of free services including counseling, legal, and financial services.

The employee group for this position is The State College & University Professional Association (SCUPA).

For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .

The information is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.

01

Do you have Bachelor's degree?

• Yes
• No

Required Question

Employer West Chester University

Address 201 Carter Drive, Suite 100

West Chester, Pennsylvania, 19383

Website http://www.wcupa.edu