20218 - System Administrator II

20218 – System Administrator II
Location – Savannah, GA (fully onsite position, sorry no remote/hybrid option)

CBU:  HMGMA & its Affiliates

Company Overview 

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

Role Overview
Provides technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and related infrastructure. Creates, evaluates, and implements plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods, considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, and business and technical analysis.

Key Responsibilities

Technical Leadership (75%)  

1. Server Administration and Management: Oversee the operation, performance, and availability of Windows/Linux Server/Storages, including roles such as Active Directory, DNS, DHCP, file/print services, and other server-related functionalities. 

2. Troubleshooting and Issue Resolution: Diagnose and resolve hardware and software-related issues on Windows/Linux Server/Storages. Utilize advanced troubleshooting techniques and tools to identify root causes and implement effective solutions. 

3. Windows/Linux Server/Storage Configuration and Maintenance: Configure, install, and maintain to ensure proper setup and functionality. Regularly apply patches, updates, and security measures to maintain system integrity. 

4. Software Deployment and Management: Manage software installations, updates, and licenses for applications running on Windows/Linux Server/Storages. Ensure software compliance and compatibility within the server environment. 

5. Backup and Disaster Recovery: Develop and manage backup and recovery strategies for Windows/Linux Server/Storages to ensure data integrity and facilitate timely recovery in case of system failures or data loss

6. Availability/Performance Monitoring and Optimization: Monitor server availability, performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations. 

7. Maintain a current inventory of all Windows/Linux Servers/Storage assets, purchase history, and warranty data. Other Duties as required. 

8. Security and Compliance: Implement and enforce security measures to protect Windows/Linux Server/Storages from unauthorized access, malware, and other threats. Ensure compliance with relevant industry standards and regulations. 

9. Scripting and Automation: Develop and maintain scripts for automating routine tasks and administrative processes within the Windows/Linux Server/Storage environment. PowerShell scripting skills are often essential. 

10. Capacity Planning and Scaling: Collaborate with IT leadership to assess server capacity needs and plan for future growth. Recommend hardware upgrades or additions, as necessary. 

11. Change Management: Adhere to established change management processes when implementing changes or updates to Windows/Linux Server/Storage environments. Ensure changes are well-documented and communicated. 

12. Vendor Management: Collaborate with vendors to procure, support, and maintain server hardware and software. Manage vendor relationships and service agreements. 

     Customer Support & Project Coordination (25%) 

1. Evaluate/handle customer request based on agreed roles & responsibility 

2. Act as a liaison for tasks/project execution between customer, project team, and HAEA Infra Ops team to process complex tasks 

3. Manage assigned tasks and quickly respond to and process support tickets using ITSM in a timely and reliable manner. 

4. Project Support: Contribute to IT projects involving Windows/Linux Server/Storage environments, providing technical expertise and support for planning, implementation, and testing. 

5. Conduct/Lead formal project meetings with the team, other departments, and customers.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Scope Indicators:
Scope indicators for a Systems Administrator II provide insight into the breadth and depth of responsibilities and tasks associated with the role. These indicators outline the various areas the sys admin is expected to operate. Here is the overview: 

1. Server Configuration and Deployment
2. Server Management and Maintenance
3. Security and Compliance
4. Backup and Disaster Recovery
5. Virtualization Management
6. Performance Optimization
7. Scripting and Automation
8. Project Support and Collaboration
9. Capacity Planning and Scaling
10. Customer Management
11. Documentation and Knowledge Sharing
12. Change Management
13. Vendor Management

These scope indicators provide an overview of the critical responsibilities and areas of expertise expected of a Systems Administrator II. The role involves advanced technical skills, collaboration, and proactive management of the organization's Windows/Linux server/Storage infrastructure.

Basic Qualifications

• Bachelor’s degree in information technology major preferred
• Related Work Experience (Yrs.)
• At least 5 years of experience as the primary administrator for Windows and/or Linux Server
• At least 2 years of experience as the primary administrator for VMware vSphere preferably with vSAN

Preferred Qualifications

• Excellent communication skills
• Bilingual in Korean & English is a big plus
• Ability to interact positively with internal and external customers
• Ability to think logically, analyze issues, and implement appropriate solutions.
• Ability to plan, organize, and coordinate work assignments.
• Ability to complete projects on time.
• Ability to work well in a team environment.

Certifications (Required/Preferred)

• Microsoft Certification for Windows Server preferred
• VMware Certification for vSphere/vSAN preferred

• Other relevant certifications.

Salary:  $68,680-$89,290-$98,208 per yr. + an outstanding benefits package.

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.