1966: Sr Tech Field Engineer

DCM INFOTECH LIMITED

Las Vegas, NV

JOB DETAILS
SKILLS
Customer Relations, Desktop Hardware, Desktop PC, Hard Drives, Hardware Repair, Keyboards, Laptop Hardware, Laptop PC, Maintenance Services, Microsoft Product Family, Motherboards, Peripheral Hardware, Sales/Support Engineering (SE), Systems Administration/Management, Telephone Skills, Training/Teaching
LOCATION
Las Vegas, NV
POSTED
1 day ago
Ideally we're looking for someone technically established and knowledgeable of IT with a work history that doesn't indicate a lot of "hopping around". This person needs to be able to work independently and must have demonstrated that they held a position of responsibility before

The work itself won't be the most technical, and we can train the right candidate. But the personality and the initiative is what we're after

This is as much a social position as it is technical, they will be remote and supporting a site on their own, so they will need to be able to build a good working relationship with the client there so issues will go to them

Key Responsibilities:

  • As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
  • Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
  • You may also perform whole unit swaps, repair or replace PC peripherals.
  • Must have reliable transportation as this role services the metro and surrounding areas.
  • Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications:

***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

  • 1+ Years of hands-on experience with laptop and desktop break-fix
  • Computer-building background experience preferred
  • General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
  • Ability to resolve basic / non-complex problems as directed
  • Client and/or governmental clearance may be required
  • Police or criminal background verification clearance may be required

About the Company

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DCM INFOTECH LIMITED