1919 Kitchen and Tap Dining Room Supervisor, Lambeau Field

The opportunity Delaware North Sportservice is searching for a part-time Dining Room Supervisor for Lambeau Field in Green Bay, Wisconsin. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

Pay: $18.00 - $18.00 per hour

Information on our comprehensive benefits package can be found at http://careers.delawarenorth.com/what-we-offer.

What We Offer We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may also receive: • Health, dental, and vision insurance • 401(k) with company match • Paid vacation days and holidays • Paid parental bonding leave • Employee assistance program • Tuition and/or professional certification reimbursement

What Will You Do As a Dining Room Supervisor, you will:

• Supervise the activities of all associates assigned to the floor, ensuring that breaks occur in a timely manner
• Train new and existing team members under the direction of management
• Handle disciplinary matters and ensure quality employee performance
• Enforce and adhere to all unit and company alcohol service policies and procedures
• Ensure quality, accuracy, and timely delivery of food and beverage orders
• Assist team members with service and/or billing issues
• Verify proper set-up, service, and cleaning of assigned area throughout the shift
• Visit with guests to ensure satisfaction, promptly communicating any opportunities to management
• Analyze and resolve all problems with employees, guests, client, and the operation with the assistance of management
• Perform opening and closing procedures
• Verify all paperwork is complete and turned in at conclusion of shift
• Ensure all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe, and sufficiently stocked
• Maintain cleanliness and safety standards throughout the restaurant, follows and upholds all health codes and sanitation regulations
• Complete daily point-of-sale reports as requested by management
• Adhere to and enforce inventory and labor control measures, performs inventory counts as requested
• Perform other duties as assigned

More About You To be considered for this position, you must:

• Be at least 18 years of age
• Have a minimum of 2-3 years of work experience in a front-of-house restaurant or foodservice position in a high-volume environment
• Have one-year supervisory experience in a restaurant or service environment (preferred)
• Have experience in credit card processing
• Have previous experience using a computerized POS system (required)
• Have previous experience with MICROS POS (preferred)
• Be able to obtain a City of Green Bay alcohol operators license within 60 days of start date
• Be knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
• Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
• Have strong verbal and written communication skills, ability to communicate with staff and to prepare written reports
• Have strong time management and organizational skills, ability to direct the work activities of several team members simultaneously and plan ahead
• Be highly motivated, able to take initiative, and able to work in a fast-paced environment
• Be team-oriented, able to work effectively with others

Physical Requirements As a Dining Room Supervisor, you will be required to:

• Remain on feet for the entire length of the shift, constant standing, walking, bending, reaching, and repetitive motions
• Maneuver between tables and around corners
• Lift, balance, and move large food trays weighing up to 50 lbs
• Have visual acuity and hearing sufficient to take orders and prepare bills

Shift Details

• Days: M-F
• Evenings: Yes
• Holidays: Yes
• Weekends: Yes
• Events: OT as needed

Who We Are Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.

Our Business Our business is all about people, and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who Says You Cant Love Where You Work With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.