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1878: Field Engineer 4

DCM INFOTECH LIMITED

North Syracuse, NY

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JOB DETAILS
SKILLS
Desktop Hardware, Desktop PC, Hard Drives, Hardware Repair, Keyboards, Laptop Hardware, Laptop PC, Maintenance Services, Microsoft Product Family, Motherboards, Peripheral Hardware, Sales/Support Engineering (SE), Systems Administration/Management, Telephone Skills
LOCATION
North Syracuse, NY
POSTED
30+ days ago

Key Responsibilities:

  • As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
  • Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
  • You may also perform whole unit swaps, repair or replace PC peripherals.
  • Must have reliable transportation as this role services the metro and surrounding areas.
  • Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications:


***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

  • 1+ Years of hands-on experience with laptop and desktop break-fix
  • Computer-building background experience preferred
  • General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
  • Ability to resolve basic / non-complex problems as directed
  • Client and/or governmental clearance may be required
  • Police or criminal background verification clearance may be required

About the Company

D

DCM INFOTECH LIMITED