Background Investigation, Budgeting, Coaching, Commercial Banking, Communication Skills, Corporate Policies, Custodial Services, Customer Support/Service, Housekeeping/Cleaning, Leadership, Lift/Move 50 Pounds, Multitasking, Operations, Organizational Skills, People Management, Performance Management, Physical Demands, Problem Solving Skills, Process Improvement, Safety Process, Safety Standards, Safety/Work Safety, Smartphones, Team Lead/Manager, Team Player
- Position Title: Site Supervisor
- Hourly Pay Rate: $16.00
- General Location: Winston-Salem, NC
- Facility Type: Commercial / Bank
- Shift Time: 3:00 pm to 9:00 pm
- Shift Days: Monday thru Friday
- Headcount Responsibility: Approximately 5 - 9 employees
Benefits
- Access to DailyPay, allowing employees to access earned wages prior to payday
- Medical, Dental, Vision, Life & Short / Long Term Disability Insurance (must work 30 hours or more per week on average)
- 401(k)
- Referral Bonuses
- High performers in this role will have the opportunity to grow within the Company
Success Profile
SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong work ethic, reliability, and a positive attitude, takes pride in delivering quality work, follows directions and safety standards, and can work efficiently as part of a team while solving problems and adapting to changing needs.
Key Responsibilities
- Operations: Own all daily janitorial operations across assigned portfolio, ensure all services meet quality and safety expectations, conduct inspections and safety audits, and monitor inventory and supply ordering
- Leadership: Hire, onboard, train, develop, and coach assigned employees. Manage staff performance, including discipline and terminations as needed, while building and maintaining a stable, safe, and reliable workforce
- Customer Service: Serve as primary point of contact during your assigned shift for client leadership, including regular walkthroughs and meetings, and resolving issues quickly and professionally
- Financial: Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets
- Growth: Ensure successful execution of additional service opportunities (tag work). Implement process improvements to strengthen overall performance
Qualifications
- Communication & Transportation: Must have a personal smart phone and reliable transportation
- Background & Work Authorization: Must be able to successfully complete a background check, motor vehicle record (MVR) check if required for the position, and meet all hiring requirements.
- Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus
- Leadership: Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable
- Hands-On Support: Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.
- Safety: Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements
- Communication & Technology: Strong communication skills and proficiency with basic mobile systems
- Organization: Able to manage multiple priorities with a strong sense of urgency and customer service focus
- Physical Requirements: Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift.