1037 - Critical Facilities Operations Supervisor

NTT DATA

Hillsboro, OR

JOB DETAILS
SALARY
$108,900–$155,600 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Best Practices, Budget Management, Budgeting, Building Codes, Cellular Telephone, Commissioning, Communication Skills, Computer Mouse Hardware, Computer Terminals, Computer Workstations, Control Systems, Data Analysis, Data Management, Detail Oriented, Develop and Maintain Customers, Distribution Services, Documentation, Driver's License, Electrical Design, Electrical Engineering, Electricity, Emergency Response, Facilities Management, Fire Safety, Forklift, HVAC, Heavy Equipment/Vehicles, Heavy Lifting, Hospital, Identify Issues, Keyboards, Leading Edge Technology, Life Safety Systems, Low Voltage (LV), Maintenance - Electrical, Mechanical Design, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, National Electrical Code, National Fire Protection Association (NFPA), Network Operations Center, OSHA, Operations, Operations Management, Performance Reviews, Power Management, Power Plant, Presentation/Verbal Skills, Problem Solving Skills, Programmable Logic Controller (PLC), Property Management, Pumps, Purchasing/Procurement, Quality Assurance, Safety Codes, Safety Compliance, Safety/Work Safety, Service Level Agreement (SLA), Standard Operating Procedures (SOP), State Laws and Regulations, Sustainability, Switchgear, Symmetric MultiProcessing (SMP) Computing, System Integration (SI), Team Player, Training/Teaching, Trend Analysis, Variable Speed Drive (VSD), Water Treatment, Work From Home, Writing Skills
LOCATION
Hillsboro, OR
POSTED
4 days ago

Hillsboro, OR
Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance
Supervises and ensures the day to day operations, maintenance, and improvements to the physical infrastructure of the data center. Additionally, provides training, expertise and experience to the Data Center Technicians and the Facilities Technicians. Regular, predictable attendance is essential for satisfactory performance.

What we are looking for

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervises the Data Center Technicians and the Facilities Technicians.
  • Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9's).
  • Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
  • Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.
  • Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
  • Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
  • Conducts in-depth training with the Data Center Technicians on equipment, PM's, QA and CFOps procedures/processes.
  • Manages and maintains all training documentation; provides documentation to HR.
  • Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
  • Works with customers to provide successful installs that exceed expectations - delight the customer.
  • Supervises the safety and well-being of all CFOps team.
  • Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians.
  • Writes and Reviews non-critical and critical Method of Procedures (MOP's), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
  • Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.
  • Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
  • Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations
  • Expert knowledge of low voltage systems, including fire, security and PLCs
  • Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues
  • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
  • Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
  • Strong supervisor skills
  • Excellent communication skills, both written and oral
  • Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:
  • 12kV switchgear
  • 480/277 and 208/120 volt electrical generation and distribution systems
  • Diesel powered AC generator plants up to 2MW
  • Static UPS systems
  • Multi-string flooded cell batteries and monitoring systems
  • Static switches
  • PLC and relay logic controls
  • Power monitoring systems
  • Data center power distribution and management systems
  • VFD Drives
  • Large Centrifugal Chillers
  • Cooling Towers
  • Water Treatment Systems
  • HVAC equipment
  • Computer Room AC Units (CRACs)
  • Kyoto Cooling Units (where applicable)
  • Operating Building Management and Industrial PLC Control Systems
  • Emergency Standby Diesel Generator Systems
  • Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks
  • Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable
  • Chilled/Condenser Water Pump
  • Well/Vault or Sump Pumps
  • Domestic Water systems, including BackFlow Prevention devices
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
  • Ability to train the electrical and mechanical teams on the systems and the procedures
  • Ability to conduct power & fire system capacity, safety and code compliance assessments
  • Ability to operate in and promote a rigorous process-driven, team environment
  • Ability to logically analyze and solve problems
  • Ability to multi-task multiple projects
  • Detailed oriented
EDUCATION & EXPERIENCE
  • Bachelor of Science in Engineering degree or equivalent work experience normally obtained with 5-6 years' related experience.
  • A minimum of 5 or more years in a mechanical/electrical position within critical facilities, including Power or critical electrical power/mechanical environment (preference given to data center, hospital, semi- conductor or power plant experience).
  • Minimum of two or more years as a foreman, lead or senior level technician in a critical facility environment.
  • Certified Electrician preferred in state where assigned.
  • CPR/First Aid and NFPA70E Certification during employment.
  • Forklift Certified.
PHYSICAL REQUIREMENTS
  • Primarily walking, standing, and bending with some sitting.
  • Ability to communicate effectively with verbal, visual and listening skills
  • Able to lift heavy equipment, up to 50 pounds.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
  • Ability to climb ladders and work on raised platform.
WORK CONDITIONS
  • Typical data center work environment with varying temperatures and loud noises.
  • Extensive daily usage of a computer or workstation.
  • Work on site; no telecommuting.
SPECIAL REQUIREMENTS
  • Must be comfortable working in a highly critical, fast paced environment shifting priorities
  • Must be able to respond to emergency situations at the data center.
  • Must be willing to be part of the after-hours notification and escalation protocol.
  • Must carry a cell phone for availability during assigned shift and emergency situations.
  • Must be willing to work outside normal business hours, including weekends, late nights, holidays.
  • Must wear leather close-toed shoes with a solid rubber sole.
  • A valid driver's license is required for onsite leaders with direct reports to support employee transportation and meet company needs.


Compensation Pay Range

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. The base salary for this position is 108,900 - $155,600.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

About the Company

N

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

  • NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
  • NTT Group one of the largest Telecommunications Companies in the world.
  • NTT DATA is ranked in the top 10 largest global IT services provider in the world.
Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
Retirement / Pension Plans
FOUNDED
1967
WEBSITE
http://americas.nttdata.com/Careers/Careers.aspx