Job Description
Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Café following the prescribed guidelines for service.
Roles and Responsibilities
- During the majority of the shift, this is an independent position with backup provided on an as-needed basis.
- Operates Café equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods.
- Maintains a clean environment within local, state, and federal sanitation guidelines.
- Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
- Stocks and merchandises café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.
- Greets customers entering the store and café, and provide exceptional customer service on each transaction.
- Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
- Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
- Assists the bookstore as needed.
- Performs other tasks as needed.
Core Competencies
- Interpersonal Skills
- Self-Management
Qualifications and Education Requirements
- 16 years of age or older
- Successful completion of all required background screenings
Preferred Skills
- Strong verbal and written communication skills
- Ability to multi-task
- Ability to learn and operate multiple café machines, including, but not limited to blenders, ovens, espresso machines
- Computer and cash register skills
Physical and Environmental Requirements
- Must be able to stand and walk for extended periods of time
- Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
- Must be able to lift or team lift objects up to 50 lbs., with or without assistance
- Must be able to communicate using speech, sight, and sound with or without an assistive device
- Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job