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Job Description

Account Manager - Remote

This is an exempt level position.

Position Summary: The Nutrition Division of Archer Daniels Midland Co. is actively seeking an initiative-taking and experienced Account Manager to join our dynamic sales team. The ideal candidate will have a proven record in sales, exceptional leadership skills, and a deep understanding of customer relationship management.

Individual will be responsible for selling Food Bases. Food bases in the food industry are concentrated ingredients used as building blocks for soups, sauces, gravies, and marinades. They replace time-consuming traditional stock preparation, providing consistent flavor, cost control, and efficiency for high-volume kitchens and food manufacturers (https://www.adm.com/en-us/products-services/human-nutrition/products/systems/food-bases-preparations/). Additional responsibilities include identifying opportunities for food flavorings, specialty ingredients, and complete formula solutions from the ADM Nutrition portfolio to customers. This role is responsible for driving sales growth, opening new markets, managing key accounts, processing pricing requests and developing long-term relationships.

Job Responsibilities:

• Account Management:

• Develop and maintain strong relationships with key accounts.

• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

• Monitor customer satisfaction and work to resolve any issues that arise.

• Sales Strategy and Execution:

• Develop and implement effective sales strategies to achieve sales targets and objectives.

• Identify new business opportunities and potential clients.

• Prepare and deliver compelling sales presentations and proposals.

• Revenue Growth:

• Drive revenue growth by identifying upselling and cross-selling opportunities within existing accounts.

• Negotiate marketing programs and close sales deals to meet or exceed sales quotas

• Product Knowledge:

• Serve as the primary point of contact for product knowledge, manufacturing process, and application of product line.

• Provide insights and recommendations to improve sales strategies and product offerings

• Team Collaboration:

• Collaborate with internal teams, including marketing, product development, and customer support, to ensure seamless customer experience

• Reporting and Documentation:

• Maintain accurate and up-to-date records of all sales activities, customer interactions, and account information

• Prepare regular reports on sales performance, account status, and market trends for senior management

• Demonstrate strong organization, time management and communication skills

Required Skills:

• Strong negotiation, communication, and interpersonal skills
• Ability to build and maintain long-term relationships with clients
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities
• Ability to work independently and as part of a team
• Willingness to travel up to 50% as needed

Education Requirements:

• Bachelor's degree in Business, Marketing, or Culinary Arts

Required Experience:

• Minimum of 5 years of experience in customer-facing activity with focus on account and business opportunity management
• Experience in the food industry, flavors, processed cheese or ingredient sales
• Proven track record of meeting or exceeding sales targets

Desired Experience:

• Culinary arts experience as a Chef or food science and development position
• Advanced degree or relevant certifications.
• Familiarity with Salesforce, Microsoft Office, SAP

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:111698BR