(USA) General Manager (returns, Wm.com)

Position Summary...

What you'll do...

General Manager, eCommerce Fulfillment Center - Carrollton, GA

What you'll do

As the General Manager of our eCommerce Fulfillment Center in Carrollton, GA, you'll lead a fast-paced, highly automated operation that delivers millions of orders to customers nationwide. You will be responsible for driving operational excellence, building high-performing teams, and ensuring an exceptional end-to-end fulfillment experience.

Key Responsibilities

• Lead End-to-End Fulfillment Operations

Set and execute the strategic direction for the facility, ensuring performance across key metrics including safety, quality, speed, and customer satisfaction. Identify and implement improvements to optimize complex, high-volume eCommerce operations.

• Drive Workforce Strategy

Develop and execute staffing plans that align with dynamic business demands. Ensure the right talent is in place at the right time to meet productivity and service goals.

• Deliver Financial Results

Own the facility's financial performance by managing budgets, controlling expenses, maximizing asset utilization, and leveraging data and reporting to drive efficiency.

• Champion Safety & Compliance

Foster a culture of safety and accountability while ensuring full compliance with company policies, regulatory requirements, and logistics standards. Maintain and continuously improve operational procedures.

• Solve Problems & Make Data-Driven Decisions

Address associate, customer, and supplier concerns through thorough investigation and fact-based decision-making. Leverage data and analytics to improve outcomes.

• Develop Leaders & Teams

Lead, coach, and inspire a team of leaders and associates. Set clear expectations, provide ongoing feedback, and create opportunities for development, growth, and advancement.

• Engage the Community

Represent Walmart within the Carrollton community by supporting local initiatives, participating in community organizations, and championing company programs.

• Communicate with Impact

Build strong relationships and ensure alignment through clear, effective communication across all levels of the organization.

What You'll Bring: Walmart Leadership Expectations

Respect the Individual

• Build inclusive, high-performing teams where associates feel valued and empowered
• Foster collaboration and trust through positive and impactful communication
• Attract, develop, and retain top talent while recognizing achievements

Act with Integrity

• Model the highest standards of ethics, accountability, and transparency
• Support Walmart's culture and values while driving responsible, sustainable practices
• Demonstrate humility, fairness, and self-awareness in leadership

Serve Our Customers and Members

• Deliver results with a customer-first mindset in a fast-moving eCommerce environment
• Use data and insights to make informed, balanced decisions
• Apply EDLP and EDLC principles to drive value and efficiency

Strive for Excellence

• Lead continuous improvement and innovation across fulfillment operations
• Embrace new technologies, automation, and evolving capabilities
• Demonstrate resilience, curiosity, and a commitment to learning and growth

Why Join Us

This is your opportunity to lead at the forefront of Walmart's eCommerce supply chain-where speed, innovation, and customer experience come together. You'll make a meaningful impact, grow your career at scale, and help shape the future of retail.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $144,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor''s Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years'' experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years'' experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years'' experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Apparel Product Development, Business Operations, Compliance, Facilities Planning, Financial Modeling and Analysis, Logistics, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Recruiting, Supervising Associates, Talent Development, Walmart Logistics Manager, Warehouse Management Systems

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management, Bachelors: Video Production

Primary Location...

3101 N HIGHWAY 27, CARROLLTON, GA 30117-6887, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.