(USA) Auto Care Center Coach

USA Auto Care Center

Coach1098 Frederick Blvd Portsmouth, VA 23707-4119

Position Summary

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and instock and inventory levels. Budgets and forecasts sales, assesses economic trends and community needs, and ensures that sales and profit goals are achieved and implementing plans to correct any deficiencies.

Customer Service

Provides customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, while maintaining a safe shopping environment. Creates and processes customer requests and service orders in accordance with company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service-related procedures, and staging customer vehicles and assisting with workflow as necessary.

Store Maintenance

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up cleaning and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging, and organizing merchandise, and monitoring the Auto Care Center and automotive area for environmental disposal, such as batteries, tires, oil, and OSHA compliance, ensuring customer safety and satisfaction.

Job Coordination

Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Supervision and Development

Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.

Respect the Individual

• Builds high-performing teams, embracing differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.

Act with Integrity

• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models the Walmart values to support and foster our culture.
• Holds oneself and others accountable.
• Supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Serve Our Customers and Members

• Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis, balancing short and long-term priorities and considering our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence

• Displays curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Benefits

Walmart offers competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Minimum Qualifications

• 2 years of experience in automotive service or service industry field.
• 1 year of supervisory experience.
• Valid drivers license.

Preferred Qualifications

• Automotive Certification from Automotive Technical Institute.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience in automotive service or service industry related field.
• Supervisory experience.
• ASE Certification.

Primary Location

1098 FREDERICK BLVD, PORTSMOUTH, VA 23707-4119, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits for Walmart Associates

• Discount Card: Get 10% off on most regular-priced items and fresh produce in-store and on select items at Walmart.com.
• Live Better U: Earn a degree or in-demand skills certificates with no debt - Walmart covers 100% of tuition and books.
• Walmart Academy: Grow your skills with job-specific retail training and leadership courses.
• Financial Perks: Enjoy 401(k) matching and stock purchase plans, paid time off, comprehensive health benefits, and wellbeing programs.
• Career Growth Opportunities: Training, leadership programs, and clear paths to advance.

Life at Walmart

Imagine a workplace surrounded by innovation. At Walmarts new Home Office in Bentonville, Arkansas, were redefining what it means to work at a global leader. Our new campus seamlessly integrates the charm of Northwest Arkansas with cutting-edge design and technology.