Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween
- $16.75–$17.25 Per Hour
| Location | Asheville |
Position Purpose The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while ensuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control, management and/or development of all resources including store personnel, merchandise, cash and budget and facilities. The Assistant Store Manager assumes supervisory responsibility in the Manager's absence.Essential Job Functions & Responsibilities In partnership with the Store Manager, ensure the store meets or exceeds weekly, monthly and annual sales budgets and consistently contributes to the company's overall achievement.Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc).Demonstrate a comprehensive understanding of the store's sales mission and the ability to communicate it effectively in actionable terms to the store staff.Quantify overall store metrics and performance.Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPIs and external sales opportunities.Identify and capture external sales opportunities, including business‑to‑business contacts, external networking events and marketing opportunities.Proactively manage inventory levels in accordance with the store's individual trends to keep stock levels in line with sales demands and quality assurance guidelines, while minimizing out‑of‑stocks, overstocks and dated product.Staff Development Support the Store Manager with hiring, managing and developing store personnel according to Lindt & Sprüngli guidelines and standards to ensure a knowledgeable, friendly, well‑trained staff. Assist with recruiting qualified individuals for open positions, proactively network to provide viable candidates for the store and district, train staff to company standards, ensure daily operations and sales are achieved, and develop staff sales techniques while consistently demonstrating expert product knowledge and accurate brand representation. Escalate issues to the Store Manager and Retail District Manager in an effective and timely manner.Operational Controls Ensure the store meets or exceeds company standards for operational controls, including inventory control/shrink, cash management (POS, paperwork, logs, policies & procedures), audit compliance (DM Store Visits, Loss Prevention and Food Safety), payroll/labor management and compliance with specific store scheduling templates.Control expenses such as sampling, damages, supplies etc. and follow company directives in a timely and accurate manner. Comply with all quality assurance policies & procedures.Qualifications & Requirements Skills & Knowledge Proven sales background.Demonstrated selling skills; working knowledge of outreach and corporate selling programs is a plus.Proven success in a supervisory role, preferably in a specialty retail environment.Basic math and/or accounting skills.Experience 1+ years of prior Retail Management experience -- preferably in a premium specialty environment.Prior experience with a computerized POS system.Physical Requirements Regularly lift and/or move up to 10 pounds.Frequently lift and/or move up to 35 pounds.Occasionally lift and/or move up to 50 pounds.Ability to climb, balance, stoop, kneel, crouch and reach with arms.Education High School Diploma or equivalent required.Other Requirements Must be available to work nights, weekends (Saturday and Sunday) and holidays.Total Rewards Compensation: $18.00 per hour. Lindt USA's salary range reflects market rates based on our size, revenue and location. Starting pay is determined using a wide range of factors including job‑related skills, knowledge, experience and market conditions. A bonus and/or long‑term incentive may be included as part of this compensation package.Equal Employment Opportunity Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening. All Lindt & Sprüngli (USA) Inc. properties are smoke‑free and tobacco‑free.#J-18808-Ljbffr