| Location | Tacoma |
Service Advisor / Service Writer OpportunityHigh-Income Opportunity in a Busy Service DepartmentToyota of Tacoma is hiring a Service Advisor / Service Writer for a high-volume service department with strong traffic, consistent workflow, and real earning potential.If you are organized, customer-focused, and comfortable managing multiple customers throughout the day, this is an opportunity to build a long-term career with one of the most recognized automotive brands in the industry.What You'll Get$61,000 $91,000 annual earning potentialPerformance-based commission structureBusy service drive with consistent customer trafficOngoing Toyota and Larson training programsCareer growth into senior advisor and management rolesSupportive leadership and team environmentPay Plan Highlights4.75% of RO parts & labor sales (CSI below zone)5.25% (CSI above zone)5.5% (Top 10% CSI performance)What You'll DoGreet customers and write repair ordersRecommend maintenance and repair servicesCommunicate with technicians and parts departmentsKeep customers updated throughout the repair processManage multiple repair orders efficientlyDeliver a strong customer experience from start to finishWhat We're Looking ForService Advisor, Service Writer, or customer service experience preferredStrong communication and multitasking skillsOrganized and dependable work styleComfortable in a fast-paced environmentTeam-oriented attitude with a customer-first mindsetLarson Automotive BenefitsMedical, Vision & Dental InsuranceCompany-Paid Life & AD&D InsuranceAdditional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet InsuranceWellness Programs: Employee Assistance Program (EAP), KOFE financial wellness programRetirement: 401(k) with company match and multiple contribution optionsTime Off & Holidays: PTO accrual from day one plus paid holidaysEmployee Perks: Vehicle Purchase Program with exclusive pricingAt Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supportedbecause that's what family means to us.RequirementsProvide above average Customer Service.Automotive dealership experience preferred, but not necessary.Ability to properly handle potentially stressful situations.Friendly, courteous, professional with a "team player" attitude.Self-motivated to work independently as well as part of a team.Ability to take direction well.Clear and concise communication skillsHighly organizedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.