["Service Advisor","Service Advisor"]

Service Advisor at Milestone Auto Repair (Lowell, AR)Milestone Auto Repair is growing fast, and we're looking for a Service Advisor who can elevate our team, strengthen our customer relationships, and help us deliver the safest, most reliable automotive service in Northwest Arkansas.Milestone isn't just a repair shop — we see ourselves as public service advocates , committed to making our community safer through honest repairs, ethical communication, and excellent customer care.If you're a strong leader, a skilled communicator, and someone who thrives in a fast‑paced service environment, this is an opportunity to build something meaningful with a team that has your back.About The RoleAs the Service Advisor at Milestone, you will be the driving force behind our shop's daily operations. You'll manage workflow, communicate with customers, support technicians, and ensure every repair is handled with professionalism, clarity, and safety in mind.Key ResponsibilitiesLead customer communication with transparency, empathy, and professionalismCreate accurate, ethical repair orders and present recommendations clearlySupport technicians by managing workflow and distributing jobs efficientlyEnsure all work meets quality and safety standardsCalmly handle escalations and build long‑term customer trustMaintain a well‑organized, smooth‑running front officeCoach team members, reinforce cultural values, and improve processesDrive sales and shop performance without compromising integrityCompensation & ScheduleUp to $100,000+ per year for strong performersMonday–Friday | 7:30 AM – 5:30 PMNo weekendsStrong, steady workflow and supportive ownershipBenefits401(k)Healthcare reimbursementsPaid vacation (accrued after 90 days)Ongoing paid training & leadership developmentClean, modern facility with updated equipmentPositive, growth‑focused team environmentThe Milestone Auto Repair DifferenceAt Milestone, our culture is built on purpose. We are public service advocates. Every repair we perform helps make Northwest Arkansas safer.We Believe InClear, honest communicationEthical repair recommendationsTeamwork and mutual supportZero drama — high professionalismHelping customers make safe and informed decisionsA culture of continuous improvementWho Thrives HereThis role is ideal for someone who:Communicates clearly and builds trust quicklyStays calm, composed, and solutions‑focused under pressureEnjoys helping customers understand safety and long‑term valueCan motivate a team while holding high standardsWants to be part of a mission‑driven, community‑focused shopValues stability, structure, and professional growthAutomotive service writing or management experience is preferred, but we're open to exceptional leaders with strong communication skills and a desire to learn.Call or Text Brandon at 719-251-6442#J-18808-Ljbffr