["Retail Store Manager","Retail Store Manager"]

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.Essential Duties and ResponsibilitiesDevelops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and productionCoordinates with Retail District Manager to develop and implement strategic plans to help drive donationsMonitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targetsEnsures payroll costs and operating costs are managed to budgetEnsures Team Members deliver excellent customer service to donors and customersEnsures store locations are clean, well-kept, and reflect the Goodwill brand appropriatelyPartners with community businesses and organizations to promote Goodwill missionMaintains regular and consistent in-person attendanceServes as a Goodwill ambassador to the communityTransfers to different stores at any given moment due to business needsCovers shifts at different stores at any moment due to business needsEnsures that all Team Members are well-trained and fulfill their duties and responsibilitiesEnsures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processingEnsures that Production Team processes, prices, and displays product per company standards and to achieve store goalsUnder direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performanceEnsures that Team Members are operating per company standards and proceduresMust have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classesTransfers to different stores at any time due to business needsPartners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulationsBuilds a high-performing teamResponsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team MembersEnsures that the Assistant Store Manager effectively manages performance of Retail Store AssociatesPlays critical role in driving company culture change efforts and change management processesModels Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and InnovationPerforms other related duties, as assignedMinimum Qualifications (Education, Experience, SkillsHigh School Diploma or equivalentTwo years' work experience in Retail Management, preferably thriftProficient in Microsoft Office SuiteValid driver's license and clean MVRAbility to pass a background check and drug screen, where applicable for positionAbility to speak and read English proficiently#J-18808-Ljbffr