["Retail Manager 2-Food","Retail Manager 2-Food"]

Role OverviewLead Retail Operations at One of Connecticut's Largest Healthcare FacilitiesSodexo is seeking a Retail Manager 2-Food to join our team at Yale New Haven Hospital – York Street Campus in New Haven, Connecticut . Yale New Haven Hospital is a nationally recognized, non-profit, 1,500-bed academic medical center serving one of the most diverse patient populations in the region.This is an exciting opportunity for a hands‑on retail food service leader who thrives in a fast‑paced environment and is passionate about customer service, team development, and operational excellence.The Retail Manager 2-Food will support operations within the East Pavilion Café, one of six retail dining locations on campus. Serving patients, visitors, and hospital staff seven days a week, the café features multiple food concepts including a salad bar, Tex‑Mex station, global cuisine, pizza, deli offerings, and comfort food selections.If you're a passionate retail food service leader ready to make an impact within a world‑class healthcare organization, we encourage you to apply today.What You'll DoOversee daily retail food service operations within the East Pavilion CaféLead, coach, train, and develop a team of approximately 20 frontline employeesEnsure exceptional customer service for patients, visitors, and hospital staffMonitor food quality, presentation, merchandising, and retail standardsSupport scheduling, labor management, and operational efficiency initiativesMaintain compliance with Sodexo standards, HACCP guidelines, food safety regulations, and sanitation requirementsManage inventory, ordering, cash handling, and financial controlsPartner with culinary, operations, and hospital leadership teams to drive continuous improvementPromote a culture of accountability, teamwork, and service excellenceWhat We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You BringPrior retail food service management experience in a healthcare setting requiredExperience leading frontline teams in high-volume food service environmentsStrong customer service and employee engagement skillsKnowledge of food safety, sanitation, and HACCP standardsExperience with scheduling, labor management, inventory control, and retail financial performanceStrong communication, organizational, and leadership skillsAbility to thrive in a fast-paced healthcare environmentQualifications & RequirementsMinimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 yearEqual Employment OpportunityWe are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.#J-18808-Ljbffr