["On The Run - Store Manager","On The Run - Store Manager"]

On the Run Store Managers are tasked with ensuring the effective and profitable functioning of a specific store location. They supervise all daily operations, manage controllable expenses, take full accountability for employee development, and uphold the highest standards of customer service. Managers are prepared to fulfill any role necessary to maintain the store's compliance with Company standards and expectations. They typically work an average of 50 hours per week. Please note that store level assignments are based on store performance and strategic leadership discretion.Get Paid Weekly – Your Hard Work, Rewarded Faster!Responsibilities by CompetencyBusiness Results OrientationDemonstrate competency in analyzing business reportsCreate and implement appropriate actions in response to business conditionsEnsure employees are following food service protocol, including but not limited to temping and logging food per guidelines, following build to's and proper disposal of expired foodCreate and implement structured planning for continuous improvement and communicationUnderstand how to perform financial analysis and attain expected store sales, profits, margins, and expenses; develop and implement planProtect company assets at all times by ensuring bank deposit is completed in timely manner on a daily basis, accurately posting markups/downs, store use of merchandise, voids and write offs within established guidelines, control the inventory in the store and complete necessary counts, investigate all sales, cash or operating discrepancies and report findings to management in a timely mannerExamine the marketplace for changes that may affect the businessManage employees, prepare work schedules, assign specific duties and ensure payroll submitted is accurateWork an irregular schedule, including 45+ hours per week and some evenings, weekends and holidaysMaintain regular attendance and follow designated safety practicesEnsure building and property is well maintained and deficiencies reported to Maintenance in a timely mannerPerform other duties not listed as requiredCommunicationMeet all daily, weekly and monthly reporting and information requirementsHold monthly store meetings with all employees to discuss policies, procedures, store happenings, and safety issuesContact TM or Human Resources immediately when employee or customer incidents occurInteract with vendors ordering, placing displays, and building a sound working relationshipShare store results with employees and celebrate store successes with the teamCommunicate in a manner consistent with Wallis Core ValuesAdhere to all Human Resources policies and procedures and communicate all violations consistent with the topic's urgency level to Human ResourcesEnsure emergency procedures and communications are properly followedCustomer Service OrientationMeet all customer needs as efficiently and effectively as possible by providing exceptional customer serviceFollow up on all customer requests, complaints or suggestionsReport to work in accordance with company uniform and appearance standardsLead excellent customer service by example, promoting customer awareness and a customer-focused mindsetStaff store according to Labor PlanEnsure customer and register SOPs are flawlessly executedDeveloping TalentRecruit and retain a competent and professional work force while training, developing and coaching existing employeesIdentify strong talent and create development plans based on gaps for career advancementContact Human Resources for advice or assistance in hiring, counseling, appraising or terminating as necessaryEnsure staff adheres to policies and procedures defined by Company policy, job description, etc.Develops strong talent consistently and continuously as evidenced by promotionsCelebrate employee success and performance through appropriate distribution of STAR pointsSeek on-going self-development and growth including required certificationsSafetyReview monthly store safety inspectionsAttend and participate in safety meetingsWork diligently to correct safety deficiencies in a timely mannerInvestigate all work-related and/or customer injury/property damage accidents, identifying the conditions responsible and corrective action neededComplete safety training required for this positionFollow all safety policies and proceduresInform Territory Manager of unsafe conditions and behaviors, and recommend how to correct or eliminate themReport all work-related injuries immediately, and seek Territory Manager/HR approval to authorize medical treatmentCooperate with the medical provider, and follow the treatment plan and Return-to-Work ProgramWork to avoid preventable accidentsComplete ServSafe certification required for this positionTechnical ExpertiseAdhere to all city, county and state regulations, including but not limited to the sale of age-restricted productsEnsure proper operation, maintenance and profitability of the car wash and/or food service, if applicableFamiliarize self and staff with Company Policy Manual, bulletins, memos and other communicationsReview video surveillance on a weekly basis or as needed and take appropriate action as required on findingsAnalyze shifts trends and take appropriate actionsAdhere to Company labor modeling guidelinesImplement maintenance and cleaning checklist to ensure all areas are clean, safe and operating to maximum efficiency and take immediate action to rectify any safety or maintenance problemsMerchandise effectively with appropriate signage and maintain inventory levels that promote an attractive store, yet are not burdensome; POGSUnderstand, utilize, and adopt all business tools to accomplish daily operations (i.e., Excel, Focal Point Reporting, Jerra, iAuditor, etc.)Complete required cash audits and investigate any discrepanciesConsistently demonstrates leading a team through a changing environment and/or through adverse conditionsSupervisory ResponsibilitiesDirect: Assistant Manager, Shift Leader, Sales Associate, and Maintenance Associate (where applicable), this role oversees the direction, coordination, and evaluation of each individual. It entails carrying out supervisory duties in line with organizational policies and relevant laws. Responsibilities encompass planning, assigning, and supervising work; overseeing training and development; evaluating performance; administering rewards and disciplinary actions, including termination with supervisor approval; and handling complaints and resolving issues.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (*denotes an essential qualification of the position)EducationRequired: Equivalent to High School diploma or equivalent experience; Preferred: Associate's or Bachelor's degreeExperience3+ years convenience store or retail experience requiredExisting Wallis Companies employee in good standing currently working as a store manager, management trainee or assistant managerLanguage SkillsAbility to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.Skills and AbilitiesIntensive knowledge of a specialty field and the use of a wide range of procedures. Ability to use own judgment in the analysis of facts and circumstances surrounding individual problems and transactions and in the determination of actions to be taken within the limits of standard or accepted practice.Ability to work an irregular schedule, including 50+ hours per week and some evenings and weekends.Technology, Tools, And EquipmentComputerMicrosoft OfficeCash RegisterTelephoneSafeATMOther equipment necessary for convenience store operationsOther equipment necessary for food service operationsCopy/Printer/FaxHepatitis A vaccination where requiredCertificates, Licenses and/or RegistrationsNone requiredPhysical DemandsPhysically demanding aspects of the role include:Move around the store, make change, count inventory, and operate computer and cash register.Stand and walk for extended periods; lift up to 100 pounds, hold items up to 50 pounds.Perform tasks such as opening/closing doors, climbing, stooping, kneeling, and cleaning shelves.Communicate with customers and team in person and over telephone.Working ConditionsConvenience Store environment, including exposure to food, beverages, and high customer traffic.DisclaimerThis job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Wallis Companies reserves the right to make changes to job descriptions as needed with or without notice to affected employees. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. This job description does not establish a contract for employment.#J-18808-Ljbffr