(Non-IT) Sales - Solutions Center Rep

Tailored Management

Scottsdale, AZ

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JOB DETAILS

SALARY

SKILLS

Background Investigation, Career Development, Communication Skills, Computer Skills, Corporate Policies, Customer Escalations, Customer Relations, Customer Support/Service, Customer Training, Customer/Client Research, Economics, Finance, Financial Policies, Financial Services, Fortune 500 Customers, High School Diploma, Insurance, Insurance Sales, Legal, Maintain Compliance, Onboarding, Problem Solving Skills, Record Keeping, Regulatory Compliance, Resolve Customer Issues, Sales, Service Delivery, Set Goals, Solution Sales, Work From Home

LOCATION

Scottsdale, AZ

POSTED

Today

They are on your side! A leading Fortune 500 insurance and financial services company headquartered in Columbus; Ohio is hiring. If you want to work for a company that provides a great culture, great opportunities, and a huge impact, apply to join our clients team! Solutions Center Representative Public Retirement Location of Assignment: 100% WFH Pay: $19/hr Expected start date: 05/18/2026, pending completion of interview and new hire onboarding Schedule: Training (first 6 weeks): Monday - Friday 9AM - 5:30PM Post-training: 8-hour shift during business hours Monday - Friday 8AM - 11PM; Occasionally Saturday from 9:00AM - 6:00PM Position Summary: As a Solutions Center Representative, youll deliver exceptional service to members, partners, and financial professionals. Youll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships. Key Responsibilities: Handle inbound calls from members, partners and financial professionals Interpret policy changes and provide expert guidance Maintain records and use insights to enhance customer relationships Ensure compliance with industry regulations and company policies Educate customers on financial implications, penalties, and plan benefits Strive for first-call resolution and collaborate with internal teams on escalated cases when needed Participate in career development and goal-setting sessions Qualifications: Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred Experience: 1 year in customer service or sales Skills: Knowledge of various insurance products and the sales process Solid understanding of legal implications of certain product features in different states Strong communication and problem-solving abilities Computer proficiency Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen. TMCS5c143e31-5e48-4549-b638-05792d185386

About the Company

Tailored Management

CONNECTING TOP TALENT WITH TOP-TIER OPPORTUNITIES

Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities.

COMPANY SIZE

1,000 to 1,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1968

WEBSITE

https://www.tailoredmanagement.com/