Billing, Cargo/Freight, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, English Language, Establish Priorities, Federal Laws and Regulations, Forklift, Freight Forwarding, Genetics, HIV/AIDS (Acquired Immune Deficiency Syndrome), Hazardous Materials/Substances, Loading/Unloading, Maintenance Services, Oil and Gas, Pallet Jack, Presentation/Verbal Skills, Safety Process, Schedule Development, State Laws and Regulations, Team Building, Team Lead/Manager, Team Player, Transportation Regulations, Van Driving, Warehousing
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Description
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n Position at Span Alaska Transportation (MSTS)n
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About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.
Learn more at spanalaska.com.
About the Role
The primary functions of the Panel Van Driver position are to pick-up and deliver local freight using delivery vans, small trucks, and the operation of various pieces of moving/loading equipment and machinery, while providing good customer service in a professional, safe, and efficient manner.
Supervision/Management:
- Position is not Supervisory in nature
What you'll do:
- Pick-up and delivery of local freight using a van or small truck
- Assist in the loading and unloading of vehicles, trailers or containers as needed
- Assist in moving freight within yard or warehouse using appropriate equipment as needed
- Communicate with Dispatch for routes and changes to assigned routes
- Verify inventory loads against manifests and process all other freight related paperwork
- Collect payment from customers with Cash On Delivery invoices
- Assist customers via over phone and face-to-face regarding freight pick-up and delivery in a polite and professional manner
- Inspect and maintain vehicle such as gas, oil, coolant, tires, lights, and brakes to ensure proper working condition; perform minor vehicle maintenance, emergency repairs and cleaning
- Consistently adhere to all of Span/MSTS Safety and Fit for Duty policies and procedures
- Occasionally assist with warehouse cleanup as needed
- Assist coworkers and other departments as needed
- Follow all Department of Transportation regulations
- Other duties as assigned
Communication/Customer Contact:
- Communication skills are necessary as the position interacts with customers, vendors, contractors, and/or suppliers. Communication is rarely about confidential information.
You have these skills:
- Communication skills are necessary as the position interacts with customers, vendors, contractors, and/or suppliers. Contacts may be face-to-face or via telephone.
- Ability to operate a forklift.
- Ability to drive a variety of vehicles in a variety of weather conditions.
- Good verbal communication and customer service skills (in English).
- Must be able to read schedules, maps, hazardous materials documents, and other paperwork.
- Must exercise good judgment, decision-making, and focus.
- Ability to use radio and telephone.
- Must be conscientious and aware of safety procedures and issues.
- Ability to prioritize.
- Knowledge of good lifting techniques.
And these qualifications:
- High School diploma (or equivalent) required
- Minimum of six months of driving experience, preferred
- Any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position
Certifications/Licenses:
- Valid class D Driver's license for a minimum of 1 year
- Clean driving record
- Valid Medical Card, or ability to obtain one
- Forklift Certification, preferred
Physical Requirements:
- Must be able to push or pull heavy loads (up to 200 pounds) with a 2000-pound pallet jack.
- Must be able to lift and carry up to 75 pounds.
- Must be able to sit in a vehicle for long stretches of time.
- Must be able to operate all equipment in a vehicle, which may include grasping, climbing, bending, handling, reaching, fingering, feeling/touching and repetitive motions of the hands and feet.
Work Environment:
- Work is either performed in a warehouse environment, outside in the elements, in a company vehicle or at a customer site. Exposure to exhaust fumes is likely. Overtime may be mandatory, and a Sunday rotation may be a regular part of the schedule. Conditions may also include exposure to environmental noise.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
#SAT
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Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.nnView our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.
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