\n \n Patient Care Advocate | Float | M-F, Varied Shift\n \n

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n Patient Care Advocate | Float | M-F, Varied Shiftn

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n Patient Care Advocate | Float | M-F, Varied Shiftn

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n Functional Arean

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n Front Office - Patient Servicesn

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n Full-time (30+ hrs/week)/FULLTIMEn

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n Position Description & Requirementsn

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WHO WE ARE AND WHAT WE DO:

Since its inception in 1954,u202fAustin Radiological Association (ARA Diagnostic Imaging)u202fhas been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we're at the forefront of medical imaging in the region. Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure.

ARAu202fis dedicated to providing exceptional career opportunities and keeping our team at the cutting edge of technology.u202f We know the value of work-life balance and are committed to the personal well-being of all our team members.

POSITION SUMMARY:

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Why Radiology Partners:

• Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews, Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

FOR MORE INFORMATION:

https://jobdescription.powerappsportals.com/PatientServiceRepI-PSRI-9-4-25/

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environmentu202fwhereu202feveryone hasu202fequal access and equitable resources to reach their fullu202fpotential.u202fWe are united by our Mission to Transform Radiology and in turn have anu202fimportantu202fimpactu202fon the patients we serve and the healthcare systemu202foverall.u202fWe hold that diversity is a key source of strength from which we will build au202fpracticeu202fcultureu202fthat is inclusive for all.u202fOur goal is to empower and engage the voice of every teammate tou202fpromoteu202fawareness,u202fcompassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:

Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment.u202fAll communication during the interview and hiring process should come from an email address ending in "@radpartners.com."u202fIf you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please emailu202fTalent@radpartners.comu202fto notify our team.

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