Job Details Req ID: 118374 Supported Practice: Heartland Dental Category: Information Technology Location: 1200 Network Centre Drive, Effingham, IL 62401 Salary: $18.00 - $20.00 per hour Position Summary: IT Shipping and Receiving Technician, Information Technologyxa0The IT Shipping and Receiving Technician position is primarily responsible for the shipping and receiving of IT equipment to our supported dental offices and field teams.xa0xa0 This position will also assist inxa0serving as a backup forxa0provisioningxa0new equipment forxa0supported dental offices.xa0 The position will report to IT Distribution Management. xa0Heartland Dental is the nation''s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences. Below is an overview of the duties and responsibilities you would take on in this role:Ship requested items from the queue daily, ensuring each shipment is accurate and properly documentedOrder and maintain inventory of IT equipment as neededReceive and reconcile inventory from vendors and rotate stock as neededAssist in monthly inventory stock count to verify all equipment is accounted forReceive returns and repairs from supported dental offices and reconcile with receiving ticketing systemRemove hard drives from used equipment and process drives to HIPAA requirementsPrepare and palletize large quantity of items for shipping to recyclerFacilitate the selling of excess equipment via established wholesale vendorsPrepare peripheral equipment such as printers, NAS boxes and SiriusXM for shipment to supported dental offices.Other projects as assigned Minimum Requirements:Completion of one of the following: two years of IT experience OR an associate degree in axa0technology, business, or logisticsxa0related field.Practical knowledge of computer and network conceptsAbility to physically lift 70 lbs.Strong organizational skills, accuracy and attention to detailxa0Ability to work well under pressure, prioritize multiple tasks and work independentlyStrong verbal and written communication skills, with the ability to communicate frequently with different departments and stakeholdersAbility to interact with co-workers in a collegial manner to accomplish common tasksHigh level of maturity, personal initiative, and sound judgmentxa0Desirable Qualifications:Previous shipping experienceWe put our people first at Heartland Dental, and that shows in our generous benefits package.Company retains the sole discretion to change the duties of the position at any time.We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.