["Membership Sales Manager","Membership Sales Manager"]

Center Court Pickleball Club

  • Scottsdale
  • 1 day ago

    Highlights

    What you deliver:New memberships across all four CCP locations, driven by personal selling activity and field-based outreachA full and active pipeline at all times leads sourced, nurtured, and closedPre-opening founding member enrollments for Shea ahead of the July 2026 launchA trained and sales-capable Member Services team at each location you raise the floor for everyoneConsistent field presence CCP is visible in the community because you put it thereWeekly pipeline reporting and sales performance data that leadership can act onA membership growth culture at CCP you model what great selling looks likePersonal Sales & Field OutreachOwn your pipeline prospect, qualify, follow up, and close memberships daily across all four locationsConduct field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awarenessAttend club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed membershipsManage all prospects in the CRM every lead logged, every follow-up tracked, every close recordedFollow up with all non-closing prospects within 24 hours via phone, text, and email no lead goes coldTravel between all four club locations as needed this is a multi-site, mobile roleTeam Sales CoachingPartner with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closingParticipate in hiring conversations for Member Services roles you know what a good sales hire looks likePipeline Management & ReportingMaintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomesDeliver a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notesTrack and report monthly NMS (Net Membership Sales) actuals against targets for each locationFlag early warning signs stalled pipeline, cancellation trends, underperforming locations before they become bigger problemsYou will be measured on:Monthly Net Membership Sales (NMS) personal production and aggregate across all four locationsShea founding member enrollment pre-opening numbers against targetPipeline volume and velocity leads in system, conversion rates, and close cadenceFollow-up completion all leads contacted within 24 hoursMember Services team conversion improvement clubs you coach should show upward trendsCRM hygiene data current, accurate, and usable for leadership reportingField activity volume outreach visits, events attended, and community presence maintainedYou Report ToDirector of Club Operations and Performance for strategy direction, performance accountability, and cross-location coordination. What exceptional performance looks like in the first 120 days:Consistently meeting or exceeding monthly Net Membership Sales (NMS) targets across assigned locationsDemonstrating leadership presence on the club floor coaching staff, building culture, and operating with GM-level ownershipBuilding strong cross-functional relationships with GMs, the PEM team, and corporate leadershipShowing operational instincts proactively identifying problems, proposing solutions, and executing independentlyDisplaying the values of CCP's culture: Energy, Accountability, Teamwork, Community, Hospitality, and Growth MindsetWhat the GM path offers:Increased base compensation commensurate with full club P&L ownershipA higher performance bonus structure tied directly to your club's membership growth, retention, and financial resultsFull club-level authority staffing, operations, programming, member experience, and budget managementA seat at the table as CCP continues to expand GMs who perform grow with the brandThe 120-day review is a formal conversation between you and leadership.

    Numbers & Facts

    LocationScottsdale

    Description

    Membership Sales ManagerFull-Time | All Locations Home office in Glendale | Reports to: Director of Club Operations and PerformanceSales & MembershipGlendale and when needed at other clubsExempt (Salary + Commission)The Membership Sales Manager is the single most important driver of new membership growth at Center Court Pickleball Club. This is a field-based, results-obsessed role with one mandate: close memberships. You own new member acquisition across all four CCP locations Scottsdale, Gilbert, Glendale, and Shea and you are personally accountable for every new member that walks through the door. This is not a strategy role. This is not a meetings role. This is a selling role where your output is measured in memberships signed, and your upside is uncapped. If you are a high-performing sales professional who thrives on the hunt, loves building relationships, and wants to be the reason a brand grows this role was built for you.What you deliver:New memberships across all four CCP locations, driven by personal selling activity and field-based outreachA full and active pipeline at all times leads sourced, nurtured, and closedPre-opening founding member enrollments for Shea ahead of the July 2026 launchA trained and sales-capable Member Services team at each location you raise the floor for everyoneConsistent field presence CCP is visible in the community because you put it thereWeekly pipeline reporting and sales performance data that leadership can act onA membership growth culture at CCP you model what great selling looks likePersonal Sales & Field OutreachOwn your pipeline prospect, qualify, follow up, and close memberships daily across all four locationsConduct field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awarenessAttend club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed membershipsManage all prospects in the CRM every lead logged, every follow-up tracked, every close recordedFollow up with all non-closing prospects within 24 hours via phone, text, and email no lead goes coldTravel between all four club locations as needed this is a multi-site, mobile roleTeam Sales CoachingPartner with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closingParticipate in hiring conversations for Member Services roles you know what a good sales hire looks likePipeline Management & ReportingMaintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomesDeliver a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notesTrack and report monthly NMS (Net Membership Sales) actuals against targets for each locationFlag early warning signs stalled pipeline, cancellation trends, underperforming locations before they become bigger problemsYou will be measured on:Monthly Net Membership Sales (NMS) personal production and aggregate across all four locationsShea founding member enrollment pre-opening numbers against targetPipeline volume and velocity leads in system, conversion rates, and close cadenceFollow-up completion all leads contacted within 24 hoursMember Services team conversion improvement clubs you coach should show upward trendsCRM hygiene data current, accurate, and usable for leadership reportingField activity volume outreach visits, events attended, and community presence maintainedYou Report ToDirector of Club Operations and Performance for strategy direction, performance accountability, and cross-location coordination.You Work Closely WithClub General Managers (Scottsdale, Gilbert, Glendale, Shea) daily partnership on membership pipeline, staff coaching, and club-level sales executionCompany Marketing Manager to align field outreach with digital campaigns, promotional offers, and pre-sales contentMember Services Associates across all clubs coaching, ride-along, and conversion supportCorporate Leadership for reporting, target-setting, and strategic direction on membership growthPath to General Manager 120-Day Performance ReviewAt Center Court Pickleball Club, we grow our leaders from within. The Membership Sales Manager role is a direct pipeline to club-level leadership. Candidates who demonstrate exceptional performance within the first 120 days will be formally considered for promotion to General Manager at one of CCP's club locations.What exceptional performance looks like in the first 120 days:Consistently meeting or exceeding monthly Net Membership Sales (NMS) targets across assigned locationsDemonstrating leadership presence on the club floor coaching staff, building culture, and operating with GM-level ownershipBuilding strong cross-functional relationships with GMs, the PEM team, and corporate leadershipShowing operational instincts proactively identifying problems, proposing solutions, and executing independentlyDisplaying the values of CCP's culture: Energy, Accountability, Teamwork, Community, Hospitality, and Growth MindsetWhat the GM path offers:Increased base compensation commensurate with full club P&L ownershipA higher performance bonus structure tied directly to your club's membership growth, retention, and financial resultsFull club-level authority staffing, operations, programming, member experience, and budget managementA seat at the table as CCP continues to expand GMs who perform grow with the brandThe 120-day review is a formal conversation between you and leadership. If the performance is there, the opportunity is yours. We want to promote from within this role is how we find the next generation of CCP General Managers.Our mission is to grow the game of pickleball and inspire our members to play for life.Close the membership. Build the pipeline. Lead the growth.Center Court Pickleball Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.RequirementsWhat Makes You Our Person3+ years of experience in a high-volume sales role fitness, membership, SaaS, or similar; you have a track record of closingA natural prospector you don't wait for leads to come to you; you go find themResilient and self-motivated you hit a no and you're on to the next one without losing energyExcellent communicator in person, by phone, and in writing you can read a room and adjust your pitchOrganized and disciplined with CRM usage your pipeline is never a mystery to you or your managerComfortable in a multi-site, mobile role you travel between clubs regularly and manage your own timeCompetitive by nature with a collaborative spirit you want to win, and you want your team to win with youPassion for sports, fitness, or community-based brands is a strong plusValid driver's license and reliable transportation required#J-18808-Ljbffr

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