(Korean Bilingual) Logistics Assistant Manager

About the Role

Our Client is hiring a Logistics Assistant Manager to support customer accounts and daily warehouse and transportation operations in a fast-paced 3PL environment. The role is based in La Mirada, CA and focuses on operations coordination, KPI tracking, customer support, issue resolution, and continuous improvement across assigned accounts.

Requirements

Responsibilities

• Serve as daily operations point of contact for assigned customer accounts
  
• Coordinate with warehouse and transportation teams to ensure timely execution
  
• Track and resolve service issues and escalations
  
• Assist with customer onboarding and SOP implementation
  
• Monitor KPIs and support operational reporting
  
• Ensure SLA compliance and service quality standards
  
• Support process improvement and cost efficiency initiatives
  
• Assist in customer communication and operational updates
  

Qualifications

• 3+ years of experience in logistics, supply chain, or 3PL operations
  
• Experience in account coordination, operations support, or customer service (preferred)
  
• Strong understanding of warehouse and transportation workflows
  
• Ability to manage multiple priorities in a fast-paced environment
  
• Strong communication and problem-solving skills
  
• Experience with KPI tracking and reporting (preferred)
  
• Proficiency in Microsoft Excel
  
• Bachelor’s degree required
  
• OPT candidates eligible
  
• Korean bilingual required
  

Benefits

Compensation

Salary: $60,000 - $95,000 per year (based on experience)

Benefits

• Medical, Dental, and Vision Insurance (100% employer paid)
  
• 401(k) Plan with employer match
  
• Life Insurance (100% employer paid)
  
• Generous Paid Time Off (PTO)
  
• Paid Holidays
  
• Floating Holiday