Business Performance Management, Communication Skills, Employee Benefits, English Language, Franchise Management, Korean Language, Logistics, New Store Openings, Operational Support, Operations Management, Operations Processes, Probation/Parole, Quality Metrics, Restaurant, Standard Operating Procedures (SOP), Supply Chain Management, Supply Chain Operations, System Operations, Systems Administration/Management, Team Lead/Manager
About the Role
Our Client is seeking a Franchise Team Manager to manage U.S. franchise expansion and openings from Fullerton, CA 92831. The role is responsible for establishing and managing franchise operations, supporting franchise performance, and coordinating communications between Korean headquarters and local operations. Working hours: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM. Lunch break: 12:00 PM–1:00 PM. Probation period: 3 months.
Requirements
Responsibilities
- Lead U.S. franchise entry and store openings.
- Develop and manage operations systems, including operation manuals, training systems, quality standards, and operational processes.
- Manage supply chain and logistics operations.
- Provide franchisee operational support and performance management.
- Oversee brand and franchisee communications.
Qualifications
- Experience in restaurant/F&B franchise operations.
- Understanding of franchise opening and operation processes.
- Experience with SOPs, training, logistics, and supply chain management.
- Ability to communicate effectively between Korean headquarters and local operations.
- Authorized to work legally in the United States.
- Korean and English bilingual.
- Understanding of U.S. F&B permits and operations (preferred)
Benefits
Compensation
Salary: $90,000 - $100,000 per year.
Benefits
- Company covers up to $310 per month toward the employee’s health insurance premium (benefit applies after probation).
- Simple IRA offered with company matching up to 3% of employee contributions (benefit applies after probation).
- PTO: 6 days total during the first year (including sick days); PTO increases with tenure (benefit applies after probation).