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(IT PSP) IT Network Operations Analyst I (AWS)

Axelon Services Corporation

Fairfield, CA

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JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Amazon Web Services (AWS), Communication Skills, Identify Issues, Information Technology & Information Systems, Maintenance Services, Microsoft Excel, Microsoft Word, Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Protocols, Network Software, Operating Systems, Presentation/Verbal Skills, Remedy, Team Player, Telecommunications, Willing to Travel, Writing Skills
LOCATION
Fairfield, CA
POSTED
15 days ago
(Job Title: IT Network Operations Analyst I (AWS)) (Location: Fairfield, CA) (Pay Rate: $40 per hour on W2) Summary: Duration: 12 Month Contract Work Mode: Onsite Only Schedule: Monday - Friday, 8pm - 4:30am Responsibilities: Monitor network systems and application events. Monitor network devices, interfaces, and applications through intelligent devices and automated programs. Create tickets, incidents, work orders, service requests, and assignments as directed. Issue initial outage notification event communications. Isolate and correlate multiple customer issues identified with alarms/alerts to eliminate duplication of events. Network/System/Application monitoring & scheduling alarms & alerts based on Eyes on Glass, Initial Outage Management, Notifications, 7x24 hour support. Requirements: HS Diploma or equivalent work experience. AA in Information Technology or related field or equivalent work experience desired. Basic knowledge of network protocols, software applications, or operating support systems desired. May require certification applicable to the technology being supported. 1 year experience in telecommunication, internet, or network operation center environments desired. Previous experience working in ticket management systems/applications (i.e., SMC Remedy), monitoring network devices or software operating systems desired. Preferred Skills: Qualitative and quantitative analytic & problem-solving skills. Ability to learn new concepts quickly. Advanced verbal and written communication skills. Proficient in Microsoft Excel and Word. Can work independently or as part of a team. Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment. May require some local traveling for training, meetings, etc. Able to support shift schedules as required to meet business needs.

About the Company

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Axelon Services Corporation