["Customer Service Representative | Technical Support (Bilingual)","Customer Service Representative | Technical Support (Bilingual)"]
Spectrum
- El Paso
- 1 day ago
Highlights
As a Customer Service Representative – Video Repair, you will work in one of our call center locations where you'll be responsible for providing support and repair services for our video technology, using diagnostic tools and troubleshooting guides to provide solutions to our customers. To help you become a subject matter expert on our products, we provide a comprehensive training program, so that you can create positive experiences for our customers - and achieve your financial goals.
Numbers & Facts
| Location | El Paso |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1993 |
| Website | https://jobs.spectrum.com/ |
Description
Customer Service Representative – Video Repair
Attentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Representative – Video Repair may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.
At Spectrum, our connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives. As a Customer Service Representative – Video Repair, you will work in one of our call center locations where you'll be responsible for providing support and repair services for our video technology, using diagnostic tools and troubleshooting guides to provide solutions to our customers.
To help you become a subject matter expert on our products, we provide a comprehensive training program, so that you can create positive experiences for our customers - and achieve your financial goals. While six months of customer service experience is preferred, we'll give you the tools and resources needed to build a long and successful career with us.
Position details:
- Full-time
- Entry-level
- Paid on-the-job training
- Hourly
- Career progression opportunities - earn more as you grow
About Company
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.