["Customer Service Representative Entry Level","Customer Service Representative Entry Level"]

Benefits:

Dental insurance

Health insurance

Vision insurance

About Us We are an independent insurance agency offering personal, commercial, life, and health insurance products. We take pride in a collaborative, close-knit office environment where every team member plays an important role in delivering exceptional service to our clients.

Job Description As the first point of contact for our clients, you'll be the voice of our agency. This is a full-time, in-office position focused on delivering outstanding customer experiences while supporting our insurance producers and principals day to day. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service.

Responsibilities

Answer customer questions via phone, email, and in-person

Provide general administrative support to agents and principals

Maintain detailed records of client interactions

Learn our computer systems and insurance products

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Strong communication and organizational skills

Team-oriented with a positive, customer-first attitude

Comfortable working in a small office on a computer for most of the day

Punctual, reliable, and professional

High school diploma, GED, or some college experience required

Excellent customer service skills

Highly organized with strong time management skills

Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with database and web-based applications

No insurance experience necessary — we provide full training

Compensation & Benefits

Starting at $24.00/hour, with pay negotiable based on experience

Transitions to a salaried position after 3 months

Full medical, dental, vision, LTD, and life insurance — 100% employer paid after just one month

Work Environment This is an in-office position. We maintain a safe and healthy workplace in line with current health and safety best practices.