["Customer Service Representative","Customer Service Representative"]

Job Title

Pay Rate: $19 per hour

Summary

8 hour days, Mon-Fri. 9AM-6PM CST

Work Mode: Positions could be remote, or work in Marshfield, WI onsite

Responsibilities

Triaging inbound calls from customers while ensuring a high level of customer service

Assisting Health Plan Customers with inquiries regarding Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information

Maintaining accurate documentation of customer contact

Communicating effectively with customers

Maintaining confidentiality

Maintaining a good working relationship with co-workers

Requirements

High School diploma required

Minimum of 2 years of experience in customer service

Cannot live in the following states: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Illinois, Kentucky, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Washington, Washington, D.C., West Virginia

Internet at home required if remote

Preferred Skills

Strong background in Call Center, Medical, Insurance preferred

Some college preferred

Benefits

Equipment will be shipped to home if remote

Dress Code: Business Casual if onsite