Customer Service Representative
Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul rentals, mailbox rentals, Live Scan fingerprinting, and more! Great way for college students to earn extra income! We're looking for a part-time Customer Service Representative who is passionate about delivering excellent service and creating a positive experience for every customer. This is a great opportunity for someone looking to grow with a small business. We provide full training!
Responsibilities:
- Greet and assist customers with shipping, packaging, and mailbox services
- Process U-Haul rental transactions and coordinate vehicle pickups/returns
- Handle Live Scan fingerprinting services (training provided)
- Operate computer systems, POS, and various software platforms
- Keep the store clean, organized, and customer-ready
- Assist with inventory and supplies as needed
- Provide clear, friendly communication in-person, via phone, and email
Requirements:
- Prior customer service or retail experience (preferred)
- Basic computer skills and ability to learn new systems
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Must be available to work weekends
- Reliable, punctual, and detail-oriented
- Ability to lift up to 30 lbs occasionally
Nice to have:
- Social Media Marketing background
- Video editing