Highlights
Ensure all equipment (payment stations, wash equipment, power washer, vacuums) is kept operational; resolve issues or submit a Service Channel ticket when necessary. Maintain the overall appearance and cleanliness of the car wash by cleaning the facility, equipment room, exterior grounds, and vacuum area, ensuring everything is kept in its appropriate place and organized.
Numbers & Facts
| Location | Gulf Shores |
| Industry | Retail |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1939 |
| Website | http://www.cumberlandfarms.com |
Description
Position SummaryCar Wash Lead will report directly to the Store Manager and be responsible for ensuring the daily car wash operation runs efficiently while maintaining high standards for the overall appearance and cleanliness of the car wash property. They will also build strong guest relations and ensure the highest quality car wash experience for guests.ResponsibilitiesManage day‑to‑day operations and communicate effectively with the Store Manager.Maintain the overall appearance and cleanliness of the car wash by cleaning the facility, equipment room, exterior grounds, and vacuum area, ensuring everything is kept in its appropriate place and organized.Ensure all equipment (payment stations, wash equipment, power washer, vacuums) is kept operational; resolve issues or submit a Service Channel ticket when necessary.Greet all guests in a friendly manner, make them feel welcomed and appreciated, and provide assistance when needed in any area concerning the car wash process or at the vacuums.Handle customer complaints, employee conflicts, and daily operational problems in an even‑tempered, fair, and consistent manner.Work effectively in a fast‑paced environment.Know how to use specific equipment to work efficiently in an automated facility.Assist in the training of any Team Member assisting with the Car Wash or new Car Wash Specialists.Assist the Store Manager in‑store with any duties needed when the Car Wash is closed or during slow business times due to poor weather.Working RelationshipsStore Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.RequirementsMinimum Education: N/APreferred Education: High School or GEDMinimum Experience: 3 months as a Guest Service Associate with Cumberland Farms or previous car wash experience.Preferred Experience: 6–12 months in car wash, retail, guest service, or restaurant.Licenses/Certifications: N/ASoft SkillsComfortable talking and interacting with guests and team members.High energy.Organized and able to work independently.Team oriented; willing to give extra effort to help others.Hours & ConditionsFull‑time position with a variety of hours, day and night. The Cumberland Farms Car Wash and retail locations can be open 24 hours, so weekend and holiday hours are required.Travel up to 5% to cover other locations as needed.Hours: Full time (30–40 hours).Physical RequirementsAbility to stand/walk 8 hours a day; lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp, and grip; work in cooler, cold temperatures.CompensationBase salary range for this position is shared for pay transparency. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We are proud to offer a variety of financial and non‑financial benefits that invest in your growth, well‑being, and career journey.#J-18808-Ljbffr
About Company
Cumberland Farms is a privately owned family run business that has been around for almost sixty years with a corporate facility in Framingham, MA. We started back in the 50’s and through the years have grown to over 600 convenience stores ranging from Maine to Delaware as well as a group of stores in Florida.
In 2005, Cumberland Farms completed the acquisition of Gulf Oil LP and is now known as The Cumberland Gulf Group.
In May of 2009 Cumberland Farms and Gulf Oil moved into our new state-of-the-art business support campus in Framingham, Massachusetts. It is a beautiful, remarkable facility that will help lift both of these great companies to new heights for years to come.
It is also the culmination of an ideal we set in motion several years ago. The fact is, Cumberland Farms and Gulf Oil are sharing a whole lot more than a corporate website, office space and administrative resources.
We are also sharing a philosophy, and a vision to become the premier brands of choice forthe on-the-go world.
This commitment will, in turn, elevate these two brands to be the envy of our competitors, irreplaceable to our customers, and a point of pride to all of our employees.