["Call Center Customer Care Manager - Lead & Elevate Service","Call Center Customer Care Manager - Lead & Elevate Service"]
Universal Health Services
- Seattle
- 1 day ago
Highlights
The role requires proven leadership, coaching, and problem-solving skills, with hands-on mentorship of staff and a focus on metrics, quality assurance, and continuous improvement.#J-18808-Ljbffr. MyRegistry.com is seeking a Call Center Customer Care Manager to drive exceptional service and strong customer satisfaction in an onsite Seattle setting.
Numbers & Facts
| Location | Seattle |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1979 |
| Website | https://www.uhsinc.com/ |
Description
MyRegistry.com is seeking a Call Center Customer Care Manager to drive exceptional service and strong customer satisfaction in an onsite Seattle setting. You will lead a team, develop strategies, and partner across sales, marketing, and operations to elevate the customer experience.The role requires proven leadership, coaching, and problem-solving skills, with hands-on mentorship of staff and a focus on metrics, quality assurance, and continuous improvement.#J-18808-Ljbffr
About Company
Founded in 1979 by our Chairman and CEO Alan B. Miller, Universal Health Services, Inc. (NYSE: UHS) is one of the largest and most respected hospital management companies in the nation. A pioneer and leader in our industry, UHS attributes our longevity and success to our unwavering commitment to putting patients first in all the communities we are proud to call home.
UHS and our affiliates provide high quality, compassionate care across 320+ acute care hospitals, behavioral health and residential treatment facilities and outpatient care centers across the U.S., Puerto Rico and then United Kingdom. UHS strives to be the provider and employer of choice in every community we call home and we are committed to continually enhancing our programs and service offerings. To this end, UHS invests hundreds of millions annually (and well over $1 billion in the past three years) in facility and technology upgrades to drive innovation, improve safety and optimize the patient experience. We are also proud to provide millions in uncompensated and charity care annually.