["Automotive Service Advisor Fort Mill Ford","Automotive Service Advisor Fort Mill Ford"]

Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner.Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Test‑drive the vehicle or refer to the test technician as necessary.Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.Maintains a dealership-prescribed standard for "hours per customer repair order written."Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.QualificationsTwo years of Service Advisor experience.General knowledge of vehicle mechanical operations.Professional personal appearance.Excellent oral and written communication skills.Must be authorized to work in the USA.Must perform duties and responsibilities in a safe manner.Must be able to demonstrate ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver's license.ScheduleFULL-TIMESundays Always OffSaturday Availability RequiredPerks & BenefitsMedical, Dental & Vision Insurance401(k) with Company MatchPaid Time Off that Grows with YouSundays Always OffClosed on Thanksgiving & ChristmasEmployee Pricing on Purchases & LeasingFree & Discounted Gym Membership OptionsExclusive Travel Deals on Hotels, Rentals & AirfareCareer Growth in a Fortune 500 Company#J-18808-Ljbffr