["Accountant","Accountant"]

Job Title

Child Support Program and State Disbursement Unit Support

Description and Functions

Open until filled. Join the Wyoming Department of Family Services in a vital role that helps ensure children and families receive the financial support they depend on. This position provides fiscal and customer service support for the Child Support Program and State Disbursement Unit, helping maintain the accuracy, efficiency, and integrity of child support payment processing throughout the state.

In this role, you will serve as a resource for clients, employers, case managers, and program staff by responding to inquiries, researching and analyzing fiscal information, and providing technical assistance related to child support payments and accounts. You will play an important part in ensuring child support payments are accurately processed and distributed within federally mandated timelines, directly supporting Wyoming families and children.

Responsibilities include reviewing and processing financial transactions, maintaining fiscal records, preparing deposits, generating financial and statistical reports, reconciling fiscal information, and ensuring compliance with established accounting procedures and regulations. You will also assist with payment processing through the state's POSSE and WOLFS systems, review supporting documentation for fiscal transactions, and help maintain accurate records and document retention practices.

This position offers a diverse blend of customer service, financial processing, data analysis, and administrative responsibilities. Success in this role requires attention to detail, strong organizational skills, and a commitment to providing excellent service while supporting the Department's mission of strengthening and protecting Wyoming families.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Human Resource Contact: Michelle Johnson / michelle.johnson@wyo.gov

Qualifications

Preference may be given to applicants who are detail-oriented, multitasking capable, organized, and able to prioritize, have data entry experience, are good communicators both orally and in writing, and have customer service experience.

Preference may be given to applicants who have experience with the POSSE and WOLFS systems.

• Ability to work as part of a team.
• Skills in customer service.
• Ability to communicate effectively in person, by phone, electronic methods, and in writing.
• Skills in problem-solving and researching.
• Knowledge of the Parental Obligation System for Support Enforcement (POSSE) system.
• Knowledge of federal and state laws relating to the Child Support Program, economic assistance, and privacy laws. Federal codes, regulations, and related statutes.
• Knowledge of computer program applications, data management and record keeping, Word, and Excel.
• Knowledge of Generally Accepted Accounting Principles.
• Knowledge of data entry in the WOLFS system.

Bachelor's Degree (typically in Finance)

0-1 year of progressive work experience (typically in Finance) with acquired knowledge at the level of an Accounting Technician OR

3-4 years of progressive work experience (typically in Finance) with acquired knowledge at the level of an Accounting Technician

None

Necessary Special Requirements

• This position takes place in an average work environment

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information

Working for the State of Wyoming means more than a job — it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage – medical, dental, and vision plans for you and your family
• Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility – for those with qualifying student loans
• Training and professional development – to support your career growth and advancement
• Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program – Earn paid time off and incentives by focusing on your personal health

Know your full value. Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:

Working for the greatest state in the nation – Wyoming offers a lifestyle you can't find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.