Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Automation, Backlog Prioritization, Best Practices, Business Analysis, Business Architecture, Business Solutions, Code Reviews, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Customer Relations, Customer Support/Service, Data Warehousing, Health Insurance, Identify Issues, Information Technology & Information Systems, Operational Strategy, Operational Support, Operations Processes, Problem Solving Skills, Production Support, Production Systems, Release Management/Engineering, Root Cause Analysis, Salesforce.com, Security Infrastructure, Security Monitoring, Snowflake Schema, Software Development, Sprint Planning, Standards Strategy, Support Documentation, Technical Leadership, Technical Recruiting, Technical Writing, Test Plan/Schedule