Software Support Technician
Salary
Software Support Technician Salary in US
$29.60 / hour
NationalSimilar Roles
Software Support Technician also qualify for the following roles. You should evaluate them to see if they are better fit for your financial and life style goals
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Information Technology (It) Help Desk Specialist$ 37.59 - 111.54/hour
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Information Technology (It) Support Analyst$ 20.41 - 55.39/hour
Bachelor’s degree in computer science or information technology is required. Equivalent experience will be accepted in place of education. Provide helpdesk support including help with video communication systems, desktops, servers, laptops, and computer peripherals. Act as the point of contact for all IT-related queries within the organization. Respond to multiple requests a day and provide support in person and remotely. Test new IT equipment and sign off on their delivery receipts. Help with creating FAQs and technical onboarding of new employees to company software systems and hardware use. Able to set up new IT systems as per user requirements and recommend specifications of new IT systems to be procured based on job role requirements.
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Customer Service Representative (Office And Administrative Support)$ 12.71 - 30.24/hour
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
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