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Customer Service Manager SKILLS
These are the skills employers want to see on your resume for a Customer Service Manager role.
Soft Skill
- Time management
- Problem solving
- Listening
- Leadership
- Performance management
- Communications
- Mentoring capabilities
- Commercial leadership
- Coordinating
- Interpersonal skills
Professional Skill
- Customer service
- Quality assurance
- Customer relationship management
- Customer retention
- Training
- Service level monitoring
- Management
- Customer service software
- Customer satisfaction
- Sales
IT Skill
- Front end procedures
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