Youth Care Specialist III

Lutheran Services Florida

Fort Myers, FL

JOB DETAILS
SKILLS
Auditory, Communication Skills, Cook Dishes, Customer Relations, Customer Support/Service, Documentation, Driver's License, Emergency Response, Employee Assistance Plan, Leadership, Licensing, Lift/Move 50 Pounds, Office Equipment, Progress Reports, Project/Program Management, Quality Assurance, Quality Metrics, Reporting Skills, Safety/Work Safety, Security Equipment, Service Delivery, Team Lead/Manager, Team Player, Telehealth, Telephone Skills
LOCATION
Fort Myers, FL
POSTED
1 day ago

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Youth Care Specialist III who wants to make an impact in the lives of others.

Purpose and Impact:

The Youth Care Specialist III will be responsible for the shift lead worker responsibilities of the program. This position monitors daily activities and provides oversight support to Youth Care Specialists II. YCS III is responsible to fulfill all job functions of the YCS II level position as necessary/required. This is a direct service delivery position. This position is not eligible for remote or hybrid work.

Essential Functions:

  • Monitors daily operation of shelter functions.
  • May assist in preparation of staff schedules.
  • May assist with preparation of Staff Meeting agenda
  • Monitors scheduling of shelter activities.
  • Reviews log reports and documentation.
  • Ensures security of facilities and access.
  • Assists with the maintenance of office supplies, food, and other items needed for program care.
  • Assures continuity of transferring client information, shift to shift, and shift to clinical.
  • Participates in various in-service training sessions.
  • Attends staff meetings, as directed.
  • Assists with supervision of clients, as needed.
  • Completes required paperwork.
  • Reviews all Security equipment
  • Schedules all inspections e.g. Fire, Health, automobiles, vehicles
  • Provides reports about program progress to Program Manager.
  • Performs related work as required.

Physical Requirements:

  • Must be able to remain physically active throughout the workday, including frequent walking, standing, bending, stooping, and lifting.
  • Ability to safely and effectively intervene in crisis situations, including physically guiding or restraining youth when necessary and appropriate, following agency policies and training.
  • Capable of lifting and carrying up to 50 pounds occasionally.
  • Must be able to move quickly and respond promptly to emergency situations.
  • Regularly required to talk and hear; must be able to communicate effectively with youth and team members.
  • Ability to operate standard office equipment, including computers and phones, as needed for documentation and communication.
  • Must be able to work both indoors and outdoors, sometimes in inclement weather.
  • Visual and auditory acuity sufficient to ensure the safety of youth in care.
  • Must have a high level of energy. Must have full physical capabilities such as lifting, bending, cooking, cleaning, and using the telephone. Ability to transport youth in the program vehicle and accompany youth on field trips/recreational outings.

Education:
High school diploma/equivalency required.

Experience:
Two years' experience in direct care service delivery. Team lead experience preferred.

Skills:
Dependability, discretion, and good judgment are essential. This individual must possess the ability to establish effective relationships with clients, co-workers and the general public. Must possess a valid driver's license.

Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

  • Reports to Program Manager.
  • Staff are required to attend a mandatory monthly staff meeting
  • Team player with co-workers and administrators.
  • Ensures quality care for clients in a safe, secure environment.
  • Adheres to licensing and quality assurance standards of state, federal and local governing agencies.
  • Ensures that Youth Care Specialists II provide effective behavior management and supervision of clients during activities.
  • Adheres to all policies and procedures.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

  • Medical, Dental and Vision
  • Telehealth (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

L

Lutheran Services Florida

Organization Overview: Lutheran Services Florida (LSF) is an organization that is guided by big ideas and these guiding principles create an imperative to serve that compels LSF to build on organizational strengths, overcome weaknesses and create effective programs in response to human suffering and need. The mission, values, vision and ends polices guide the work of LSF. These guiding principles also shape the advocacy and promotion efforts of the organization, which focus on the needs of the vulnerable, overcoming barriers to service and positioning LSF to effectively respond to opportunities.

 The LSF business model responds to a rapidly changing service landscape with an aggressive growth strategy. That growth is predicated on methodical pursuit of entrepreneurial opportunities and the maintenance of a new program "pipeline." Established more than 30 years ago, LSF provides value by developing and competently deploying efficient organizational structures; effective operating policies and procedures; accountable management systems and processes; and expertise in the form of personnel, strategic alliances or purchased services. 

We have over 60 Programs throughout Florida, an operating budget of over $210 million dollars and 1,400 employees.  Head Start was established by the Federal government in 1966.  LSF is a Head Start grantee.  Our Head Start Programs are in multiple counties throughout Florida providing multiple program options including center base, family childcare, home base, pregnant mothers, infants and toddlers.

Vision

“Ready for School, Prepared for Life”

Mission

To educate, equip, and empower children, families and staff through partnership and efficient data driven systems to close the achievement gap.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Nonprofit Charitable Organizations
FOUNDED
1966
WEBSITE
http://www.lsfnet.org