Workplace Experience Coordinator
Metasys Technologies, Inc.
San Francisco, CA
Job Title: Workplace Experience Coordinator
Location: San Francisco, CA (Onsite)
Duration: 1 Month + Possible Extension
Work Hours: 7:30 AM 4:30 PM (1-hour lunch break)
Job Overview
As a Workplace Experience Coordinator, you will be responsible for delivering a world-class customer service experience to employees and guests within a designated building. This role is part of the Workplace Experience function, focused on creating a welcoming, efficient, and professional environment. The position ensures smooth day-to-day workplace operations while providing exceptional service to both clients and visitors.
Key Responsibilities | Day-to-Day Tasks
- Serve as the first point of contact for all visitors entering the facility, greeting them with a friendly and welcoming demeanor.
- Issue visitor badges and parking passes while following all security protocols.
- Answer and direct incoming telephone calls professionally, creating a positive first impression.
- Assist with presentations and communications, including speaking to groups of various sizes when needed.
- Coordinate and confirm recreational, dining, and business activities on behalf of requestors.
- Manage janitorial and maintenance work orders as required.
- Coordinate workplace services including:
- Mail and package distribution
- Office supply management
- Employee onboarding support
- Respond to employee, guest, and coworker inquiries or concerns, providing professional and customer-focused solutions.
- Organize and manage on-site events, including:
- Securing event space
- Room setup and teardown
- Delivery and coordination of supplies
- Follow property-specific security and emergency procedures, ensuring safety within the building and notifying appropriate parties when necessary.
- Coordinate with vendors and service providers supplying goods or services to the workplace.
- Communicate detailed or complex information effectively within the team and follow directions provided by management.
- Perform tasks based on clearly defined duties and established procedures, resolving straightforward issues as they arise.
- Support general office upkeep including:
- Resetting chairs and meeting spaces
- Wiping surfaces and maintaining cleanliness
- Providing general assistance for workplace operations
Required Qualifications
- High School Diploma or GED required.
- Up to 2 years of job-related experience in workplace services, hospitality, administration, or customer service.
- Ability to follow basic work routines, procedures, and standards.
- Strong communication skills to exchange straightforward information effectively.
- Working knowledge of Microsoft Office Suite, including:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Strong organizational skills with a proactive and inquisitive mindset.
Interview Process
- 1 2 Virtual Interview Rounds
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About the Company
Metasys Technologies, Inc.
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.